A-Class Concierge at A-Class Concierge (2025-01 – Present)
- Managing front desk operations.
- Handling security operations.
- Manage and update resident information.
- Manage resident packages.
- Coordination with leasing and maintenance staff.
- Acting as a first point of contact with residents/prospects.
- Ensuring safety and comfortable experience for tenants.
- Offer high end hospitality for a luxury experience.
- Conflict resolution to ensure a harmonious environment.
K9 Loft Specialist/Dog Groomer at K9 Loft (2021-01 – 2022-12)
- Check in customers pets using Gingr software while giving relevant information of amenities/services.
- Bill customers at end of stay with accurate rate for services used.
- Communicating with customers to best suit their individual needs and required visiting accommodations.
- Manage phone calls and emails to upkeep booking requests or questions.
- Use POS system for retail sales.
- Scan relevant shot records for client information profiles.
Internship at City Attorney's Office (2017-01 – 2017-12)
Internship under family employee at Los Angeles City Attorney Office. Functions include:
- Organizing case files alphabetically, arranging files in chronological-order,
- highlighting certain sections of files,
- separating files into independent sections, and copying paperwork.
