ITSM specialist
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I am a Bachelor of engineering Graduate and holding 15+ years work experience in ITSm Frame work and implementation of best practice. designing KPIs and CSI along with process design according with business needs to add more value to customers .
15 years of ITSM work experience with various industries, such as Telecommunications, Automobile, service based, financial and healthcare Systems.
Industrial Management as speciality in my bachelor of engineering graduation at my final academic year.