Community Manager - MG Properties - Seattle, WA
(2024-03)
- Cultivated a thriving community that catered to budget, occupancy, and resident expectations, holding an average 92% resident satisfaction score.
- Managed the financial performance of the property in accordance with the established budget that remained ~10% under budget for both years.
- Completed monthly/weekly leasing and financial reports such as variance reports, accrual/reclasses, payroll, loss/gain to lease reports etc.
- Directed office and maintenance staff to ensure timely completion of tasks. Maintained 7-day turn time and 2-day work order averages.
- Maintained budgeted occupancy of 95.5% by implementing specials, changing marketing practices, and establishing baseline tour procedures.
Community Manager - Asset Living - Pullman, WA
(2023-10 - 2024-02)
- Successfully leased a new development despite construction delays, resident frustration, and heightened concerns.
- Worked closely as a liaison between construction and ownership to ensure deadlines, key objectives, and project milestones were met while maintaining clear communication and addressing challenges proactively.
- Conducted comprehensive market analysis to develop competitive leasing strategies and identify trends impacting leasing performance.
Assistant Community Manager - Asset Living/ Cardinal Group - Pullman & Cheney, WA
(2021-07 - 2023-10)
- Supported the Community Manager with administrative, operational, and financial tasks.
- Streamlined rent collection processes, managed delinquency calls, and coordinated evictions in line with county and state procedures.
- Played a key role in a successful property acquisition, handling critical operational transitions.
- Submitted invoices, completed monthly reports, and scheduled vendors ensuring they had proper credentials before starting work.
- Contributed to leasing efforts through targeted outreach, property tours, and guest relations.
