Brandie Dozier

Customer-focused and dependable professional with over 10 years of experience in customer service, retail operations, and fast-paced work environments. Skilled in providing exceptional guest service, handling cash transactions, maintaining clean and organized work areas, and working efficiently as part of a team. Proven ability to multitask during busy shifts while delivering a positive customer experience. Currently pursuing a Bachelor's degree in Human Resource Management at DeVry University.

Customer Counter Associate / Package Handler at UPS (2017-02 – 2022-06)

• Provided excellent customer service while assisting customers with shipping and package inquiries.
• Processed transactions and maintained accuracy in a fast-paced environment.
• Managed multiple customer requests while maintaining professionalism and efficiency.
• Worked collaboratively with team members to meet daily operational goals.
• Maintained a clean, organized, and safe work environment.

Customer Service Associate at Walmart (2022-06 – 2025-12)

• Delivered friendly and efficient customer service in a high-volume retail environment.
• Processed customer purchases and returns using POS systems.
• Assisted customers with product selection and store services.
• Stocked merchandise and maintained attractive product displays.
• Supported team operations during busy periods while ensuring excellent guest experiences.

Customer Service Associate at Rite Aid (2011-01 – 2017-02)

• Assisted customers with purchases, questions, and product recommendations.
• Operated cash registers and processed transactions accurately.
• Maintained store cleanliness and organization to company standards.
• Stocked merchandise and monitored inventory levels.
• Built positive relationships with customers through excellent service.

Bachelor of Science in Human Resource Management – DeVry University (2027-09)