Technical Support Lead/QA Engineer
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I am a T3/L3 technical support engineer with experience in DevOps and QA. I am actively seeking opportunities on an established support or QA team to which I can contribute my diverse skill set and experience. I am passionate about conquering new challenges and learning about new technologies. I am especially proficient in troubleshooting, bug identification/reporting, and handling escalations.
I have 12 years of experience in technical support and QA working in both private and public sectors. My resume is readily available should details be desired.
WGU - BS in computer Science
