Brando Rodriguez

Customer Service Representative / Insurance Agent - Globe Life / AIL - Remote

(2025-06 - 2025-10)

Licensed in Florida for Health Insurance sales and client servicing.
Engaged with clients via inbound/outbound calls to explain insurance products and answer policy-related inquiries.
Educated customers on plan benefits, coverage options, and eligibility.
Delivered professional and compliant customer service in a 100% commission-based environment.
Maintained accurate client records and consistently met performance metrics.

Marketing & Inventory Manager - The Shoe Box Miami - Miami, FL

(2022-08 - 2023-11)

Managed inventory systems, vendor relations, and purchasing schedules.
Developed and implemented social media marketing campaigns to increase customer engagement.
Analyzed sales and customer data to inform promotional strategies and improve profitability.

Barback & Hospitality - The Clevelander, South Beach Miami - Miami, FL

(2021-07 - 2022-01)

Provided high-level customer support in a fast-paced hospitality environment.
Assisted bartenders and servers, maintaining organization and ensuring excellent guest satisfaction.
Supported team operations with efficiency and attention to detail.

Audio Engineer (Freelance) - Self-employed - Miami, FL

(2018 - 2025)

Recorded, mixed, and mastered audio projects for multiple clients.
Managed client relationships and scheduling, ensuring timely delivery of projects.
Operated professional DAWs including Pro Tools and Logic Pro.

Painter & Remodeler - Atlanta Painting & Remodeling LLC - Miami, FL

(2014-06 - 2018)

Led residential and commercial painting projects.
Maintained high-quality standards and client satisfaction through efficient project management.

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