City Carrier Assistant at United States Postal Service (2026-02 – Present)
- Delivered and collected mail and parcels on assigned city routes by foot, vehicle, mounted delivery, park-and-loop, and other delivery methods.
- Sorted, loaded, lifted, and organized mail and packages to prepare for accurate, timely delivery to residential and business customers.
- Provided professional customer service while following USPS safety procedures, postal regulations, delivery schedules, and all-weather work requirements.
Maintenance / Handyman Worker at St. Timothy Catholic Church (2025-07 – 2026-02)
- Supported a safe and welcoming environment for parishioners by performing preventive maintenance and coordinating vendors; ensured timely resolution of operational issues.
- Collaborated with church staff and external contractors to organize schedules, purchase parts, and document work orders reinforcing attention to detail, coordination and service orientation.
Dispatch Agent at Prospect Airport Services (2025-07 – 2025-12)
- Coordinated personnel assignments and ground operations in a high-pace environment, maintaining accuracy and accountability across multiple tasks.
- Developed strong communication and client-service skills by answering inquiries, resolving scheduling conflicts, and ensuring smooth operational outcomes.
Premium Finance Auditor at Davies Risk Services (2024-09 – 2025-02)
- Conducted audits of insurance policies and premium-finance agreements to verify compliance with financial standards and regulatory requirements.
- Reviewed policy terms and financial agreements to identify risks, provided recommendations for corrective action, and communicated findings clearly to clients and stakeholders.
- Collaborated with clients to clarify policy details and offer consultative guidance, enhancing transparency and client trust.
Advisor of Risk Management at Cerrito Stead Financial (2023-10 – 2024-04)
- Developed assessment tools to evaluate credit and financial risk for clients, delivering clear, tailored recommendations to stakeholders.
- Led risk reviews and advised on mitigation strategies consistent with regulatory compliance and optimal outcomes for clients.
- Maintained strong client relationships by translating complex risk concepts into understandable, client-centered communication.
Senior Vice President, Risk & Compliance Officer at Ed Tobin Insurance Agency, Inc. (2022-01 – 2024-04)
- Directed audits and compliance reviews to ensure adherence to insurance and regulatory standards, improving internal controls and reducing risk exposure.
- Provided consultative guidance to clients and staff on insurance products, policy compliance, and risk management techniques.
- Developed and implemented policies and procedures that strengthened operational controls and enhanced client confidence.
Director of Payroll & Human Capital Management at Next Wave Business Services (in partnership with Ed Tobin Insurance Agency) (2022-01 – 2024-04)
- Oversaw payroll and compliance processes, ensuring accuracy in reporting and adherence to relevant regulations.
- Maintained detailed documentation and financial records to support regulatory audits and internal reviews.
- Collaborated with team members and clients to deliver precise, solutions-oriented guidance within a human-capital context.
Field Director of Risk Management & Underwriting at Globe Life, Family Heritage Division (2021-10 – 2023-02)
- Evaluated insurance applications and financial documents for underwriting suitability; determined risk levels and policy eligibility in accordance with regulatory and internal standards.
- Maintained meticulous records and ensured underwriting and regulatory compliance across all cases.
- Built and sustained strong client relationships through consultative service and clear, reliable communication.
