Brandon Evans

IT College Aide enrolled at CUNY Baruch College and currently working at the NYC Department of Probation.

• Installed and configured software and hardware to ensure seamless operation of client workstations.
• Utilized diagnostic tools and methodologies to identify and resolve technical issues efficiently.
• Collaborated with team members to support high-priority technical needs and ensure continuity of service.
• Maintained and updated Excel databases to track agency equipment and optimize inventory management.
• Conducted client follow-ups to confirm satisfaction and verify the resolution of reported issues.

Bachelor of Arts in Business Communications

Expected: May 2025

Bachelor of Science in Computer Information Systems

Expected: June 2023