Operations Specialist at STEM NOLA (2024-05 – 2026-01)
- Maintained accurate inventory counts and ensured timely preparation and delivery of STEM kits.
- Implemented workflow procedures that improved team accountability and operational efficiency.
- Coordinated daily production workflows and trained interns to meet strict output and quality targets.
- Built scalable processes for operational alignment between product and logistics, enabling seamless adaptation to market changes and reducing excess costs in a high-growth environment.
- Researched and recommended optimal inventory management solutions for high-value STEM kits, proactively addressing stock control needs within a retail operations context.
- Transported STEM equipment via box trucks and cargo vans to events, schools, and organizations across multiple states and locally, managing safe loading, transit, and delivery of high-value inventory.
- Handled outbound logistics including packaging and shipping coordination at UPS/FedEx locations to ensure timely kit delivery to clients and partners.
Special Education Paraprofessional at Laureate Academy Charter School (2024-01 – 2024-05)
- Collaborated with school administration to enforce facility-wide conduct policies, improving supervision zone adherence across all student areas
- Reduced classroom behavioral disruptions through positive reinforcement strategies
- Supported students in reaching IEP goals through one-on-one instruction
- Built strong trust with students who previously struggled with authority or engagement
- Became trained in crisis intervention, autism support, or behavioral management techniques
- Successfully de-escalated behavioral crises while maintaining student safety
Guest Service Associate at Royal Sonesta Hotel (2023-10 – 2025-02)
- Safely parked and retrieved vehicles with consistent attention to detail and spatial awareness.
- Demonstrated calm, clear communication during high-traffic periods and time-sensitive situations.
- Curated personalized itineraries for guests by aligning recommendations for local attractions, tours, and transportation with their stated interests and travel goals.
- Delivered professional, customer-focused service while managing check-ins, inquiries, and guest support.
Guest Service Associate at Sextant Stays (2021-10 – 2023-07)
- Parked and retrieved guest vehicles safely and efficiently while maintaining accurate valet logs and records
- Assisted with guest requests, reservations, and administrative tasks while maintaining professionalism and attention to detail
- Provided exceptional customer service by answering guest inquiries and resolving complaints professionally and efficiently
Machining & Precision Tools Apprentice at The 1881 Institute (2021-01 – 2021-09)
- Built wood products using hand tools, power tools, and specialized machinery with strict safety adherence.
- Operated and maintained equipment including drills, routers, sanders, and planers in production settings.
- Read and created shop drawings, blueprints, and CAD schematics to guide accurate construction.
- Performed precise measurements, quality checks, and layout planning to ensure correct assembly.
- Completed cutting, shaping, sanding, and finishing tasks with attention to detail and consistency.
