Warehouse Team Lead at Lax.com (2024-11 – Present)
- Supervise and coordinate a team of up to 8 warehouse associates to fulfill high-volume personalized orders with precision and efficiency.
- Manage processing of up to 3,000 merchandise pieces across 500 custom orders per account.
- Oversee product layout, verify counts, and identify damaged or missing items to maintain inventory accuracy.
- Collaborate with internal departments and customers to resolve product issues and ensure timely replacements.
- Process and print up to 500 UPS shipping labels daily via ShipStation, ensuring accurate and on-time deliveries.
- Conduct quality control by hand-picking and verifying personalized items before fulfillment.
- Maintain a safe, organized, and efficient workspace while meeting tight deadlines and customer satisfaction goals.
Warehouse Associate at Grey Stone Designs LLC (2024-03 – 2024-11)
- Collaborated with team members to ensure smooth operations in the distribution center.
- Delivered furniture safely into customer homes using a 16-foot truck.
- Performed warehouse duties including inventory control, packaging, and furniture assembly.
- Maintained and repaired furniture as needed to meet company standards.
Package Delivery Driver at United Parcel Service (UPS) (2022-06 – 2024-01)
- Operated 26-foot trucks to deliver up to 250 packages daily under tight deadlines.
- Executed efficient routing, safe package handling, and on-time delivery.
- Worked independently with minimal supervision and maintained DOT compliance.
Assistant Food & Beverage Operations Manager at Hyatt Regency Greenwich (2021-08 – 2022-02)
- Supervised 40+ team members across Banquets, Event Set-Up, and Room Service departments.
- Oversaw 10+ simultaneous events with groups up to 500 guests, ensuring flawless execution.
- Managed scheduling, payroll, and ordering of weekly supplies within budget constraints. Partnered with clients to ensure satisfaction and smooth event operations.
Banquet Houseman Supervisor at Hyatt Regency Greenwich (2019-12 – 2021-08)
- Directed daily operations and logistics for event set-ups and room turnovers.
- Led and trained a team of 9, created daily checklists, and ensured compliance with event specifications.
- Maintained high standards of cleanliness and customer satisfaction
