Brandon Orzel

Detail-oriented IT professional with hands-on experience in PC hardware, networking, data center operations, AV/CCTV systems, and technical support. Holds a Master's degree in Cybersecurity Technology and a Cybersecurity Bootcamp Certificate from George Washington University. Adept at troubleshooting complex technical issues, supporting end users, and working across enterprise environments including ServiceNow, Splunk, and VoIP systems.

Seeking an IT support, systems, or infrastructure role to apply strong technical skills and cybersecurity knowledge.

Sales Assistant (with IT Support Responsibilities) - Current Employer

(2025-10 - 2026-03)

• Provided hands-on IT support to team members, troubleshooting PC and printer hardware and software issues
• Managed RFQ pipeline end-to-end, coordinating between customers, suppliers, and internal teams
• Processed sales orders and resolved contract discrepancies, applying strong attention to detail
• Maintained clear communication across departments and external stakeholders to meet deadlines

AV Security Technician - Current Employer

(2025-01 - 2025-03)

• Installed and configured CCTV surveillance and access control systems for commercial environments
• Planned and executed cable pathways including structured cabling pulls and terminations
• Performed IT repair, system troubleshooting, and device programming
• Applied computer networking fundamentals to connect and configure security hardware

Data Center Technician - Current Employer

(2024-11 - 2024-12)

• Executed cable infrastructure and fiber rough-in for data center environments
• Performed rack and stack operations including server rack build-outs and rack elevation documentation
• Installed fiber trays, ladder racks, and cable management systems with precision labeling
• Troubleshot cable and connectivity issues to maintain infrastructure integrity

Cybercrime Intern - DC Metropolitan Police Department

(2019-01 - 2019-05)

Embedded with the Financial Crime and Cyber Crime Unit, supporting active case management

• Assisted in transferring cases to partnering agencies and ensured proper threat resolution workflows
• Supported law enforcement personnel in daily operations and documentation

Transportation Security Officer - TSA, Washington Dulles International Airport

(2021-09 - 2023-10)

• Ensured passenger and airport security in a high-volume, federally regulated environment
• Applied strong situational awareness, communication, and protocol compliance skills

Master of Science - Cybersecurity Technology - University of Maryland Global Campus (2022-12)

Cybersecurity Bootcamp Certificate - George Washington University (2021-01 - 2021-07)

Bachelor of Science - Sociology - Frostburg State University (2019-05)