Brandon Pound

Having managed and gained much life experience and skills in various industries I intend to continue to develop and make use of my experience to contribute to the further success of a future employer. Prior experience has made myself versatile in the form of human resources, accounting, budgeting, inventory control, etc.

Maintenance Manager - McLeRoy Inc - Zebulon, GA

(2020-11)

• Completed service work for residential and commercial rentals, ensuring timely resolution of maintenance requests
• Coordinated 3rd party vendors for completion of punch lists on vacant properties, reducing turnaround time for occupancy
• Applied general knowledge of electrical, plumbing, HVAC, and structural framing to troubleshoot and resolve maintenance issues
• Coordinated capital expense projects for remodels, ensuring projects were completed on schedule and within budget

Unit Manager - Waffle House Inc

(2008-03 - 2020-11)

• Managed day-to-day operations of a twenty-four hour restaurant, ensuring smooth service and customer satisfaction
• Oversaw human resources, training, payroll, inventory control, and budgeting to optimize operational efficiency
• Maintained eleven years of revenue growth year over year and achieved consistent positive contributions on profit and loss reporting

Surveillance Officer - Norwegian Cruise Lines

(2004-06 - 2008-02)

• Conducted real-time observations of hotel, casino, and navigational surveillance to ensure safety and compliance
• Reported issues concerning passenger and crew safety and security matters, contributing to a secure onboard environment
• Collaborated one-on-one with local, state, and federal law enforcement to investigate crimes at sea, supporting successful case resolutions
• Assisted in maintenance and installation of CCTV equipment throughout vessels, enhancing surveillance capabilities

Organized External Theft Investigator - TJX Companies

(2001-08 - 2004-06)

• Investigated cases concerning internal and organized theft across Marshalls, Home Goods, and TJ Maxx, leading to successful recoveries
• Conducted routine audits to build cases involving refund fraud, fraudulent store credit, stolen checks, and credit card fraud, strengthening loss prevention
• Worked with local authorities to successfully prosecute numerous individuals and crime groups, reducing theft incidents

Project Manager - Musicland Group

(1996-09 - 2001-08)

• Coordinated logistics of all contractors for store remodels, new builds, and store closings, ensuring project milestones were met
• Communicated issues with corporate regarding delays due to local permitting, supplies, and staffing, minimizing project disruptions
• Collaborated with local management in training staff to successfully execute company vision and operational standards

Bachelor of Science - Criminal Justice - Clayton State College University (2003-06 - 2004)

Associates of Science - Criminal Justice - Abraham Baldwin Agricultural College (2000-06 - 2002)