Customer Service Cashier / Team Sports Sales Associate / Stocker / Inventory Clerk - Academy Sports & Outdoors - Baton Rouge, LA
(2012-06 - 2016-06)
- Zone merchandise.
- Conduct price changes.
- Set and maintain weekly ad signage.
- Perform price/SKU look-ups.
- Set and maintain planograms.
- Unload merchandise from trucks in warehouse
- Operate cash register and maintain knowledge of cashier procedures.
- Answer telephone.
- Housekeeping
- Process customer returns according to Academy policies
- Prepare and process damaged merchandise for return to Distribution Center
- Greet customers and assist them with the queries regarding product location.
- Clean and stock shelves and display cases and tables.
- Ascertain that all displayed items have current price tags on them.
- Receive merchandise from vendors and suppliers, compare invoices and ensure accuracy of shipment.
- Receive items to the store and display them according to company policy.
- Take inventory of merchandise to determine items that need to replenished or reordered
- Balance all transactions run through assigned register, including register receipts, currency, checks, and credit cards
- Take customers' complaints, refer them to appropriate store personnel and assist in resolving customer complaints in a proactive manner
Customer Service Expert - Louisiana One Call - Baton Rouge, LA
(2015-02 - 2016-01)
- Act as liaison between company and public, answer calls and manage correspondences.
- Handle customer inquiries, research information, resolve customer issues and complete data entry tasks.
- Continually surpass company expectations when working independently and within the team dynamic.
Direct Service Worker - Louisiana Health & Rehab Options - Baton Rouge, LA
(2015-04 - 2016-03)
- Trained workers in food preparation and in-service and safety procedures
- Supervise and participate in kitchen and dining management to ensure fluid business operations
- Completed all applicable paperwork in accordance with company policies and procedures; provided senior management with accurate documentation of daily store operations
- Directed, supervised and coordinated actions for all employees, while ensuring company store goals
Firewatch / Holewatch / Flagger - Turner Industries - Plaquemine, LA
(2016-08 - 2016-11)
- Sound the alarm in case of an emergency
- Monitor for sparks after a welder or burner finishes cutting or welding metal
- Maintain surveillance of areas where hot work
- Maintains a lookout for small fires started by sparks
- Maintains communication with the personnel in the confined space
- Maintains situational awareness
- Carry a fire extinguisher
On Call, Temporary, Full Time, Part Time - Lofton Staffing Services - Baton Rouge, LA
(2016-12)
- Lake Sherwood Village (03/03/2017 - 3/17/2017) - Waitstaff
Ticket Agent - Greyhound - Baton Rouge, LA
(2017-04)
- Provides schedule, routing, transfer and current fare information to customers.
- Prepares accurate travel documents (tickets) either by computer or handwritten
- Reissue or re-routes tickets, if necessary. Presents ticket enclosed in envelope with gate number and departure time affixed.
- Staple customer's baggage claim portion to ticket envelope.
- Determines that ID tags are attached to all baggage.
- Ensure baggage meets transportation requirements.
- Informs customer to take tagged baggage to coach side or uses special handling tags as needed.
- Updates schedule monitors, information boards and/or uses PA system to convey current information to customers.
- Completes End-of-Shift report ensuring all supporting documents and deposit information are together
- Directs customers to appropriate areas of the terminal to obtain desired services and answer phones.
- Directs passengers to correct loading gates or areas for departures and connections.
- Checks station area, baggage and express areas frequently for stray and/or lost and found items and processes promptly.
- Performs other duties as assigned.
