Substitute Teacher - Elysian Fields ISD-Waskom - Waskom, TX
(2023-08)
- Managed classroom behavior and maintained a positive learning environment in the absence of the regular teacher
- Adapted teaching methods and materials to accommodate diverse learning styles and abilities
- Provided one-on-one assistance to students who required additional support or clarification
- Implemented lesson plans provided by the absent teacher, ensuring continuity in curriculum delivery
- Delivered engaging lessons and facilitated class discussions to ensure student comprehension of subject matter
- Collaborated with individuals with visual impairments and physical disabilities
Supervisor of Environmental Services - De Berry Baptist Church - DeBerry, TX
(2023-08)
- Developed and implemented comprehensive environmental services programs to ensure compliance with all local, state, and federal regulations
- Stayed up-to-date on changes in relevant regulations pertaining to environmental services
- Provided guidance on proper handling, storage, and disposal of hazardous chemicals used within the organization
- Evaluated equipment needs within the department, making recommendations for upgrades or replacements as necessary
- Conducted regular audits to assess compliance with environmental policies and procedures
Assitant Manager - Dollar General - DeBerry, TX
(2020-03 - 2023-08)
- Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
- Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Supervised and trained a team of 10 employees, providing guidance and support to maximize productivity
- Implemented new scheduling system that optimized staff allocation and reduced labor costs by 25%
Office Administration - Genesis Primecare - Marshall, TX
(2018-06 - 2020-03)
- Managed patient scheduling and appointment coordination, ensuring efficient use of physician's time
- Maintained accurate and up-to-date medical records for all patients, adhering to HIPAA regulations
- Coordinated insurance verification process, reducing claim denials by 75%
- Assisted with billing and coding tasks, accurately inputting charges and submitting claims in a timely manner
- Responded to patient inquiries regarding appointments, test results, and general office policies
Interim Manager - Dollar General - Waskom, TX
(2016-05 - 2018-06)
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Implement effective strategies to drive sales growth and achieve revenue targets on a consistent basis
- Developed and executed promotional campaigns to increase foot traffic and enhance brand visibility in the local community
- Analyzed sales data regularly to identify trends and opportunities for improvement; implemented changes resulting in an 20% increase in average transaction value
- Provided compliance with company policies and procedures regarding cash handling, security measures, and loss prevention
- Developed employee schedules based on projected sales volume while optimizing labor costs without compromising customer service standards
- Conducted regular meetings with staff members to communicate goals, provide feedback on performance, and address concerns or conflicts proactively
DME Coordinator - Regional Medical Rental & Sales - Shreveport, LA
(2009-07 - 2016-05)
- Provided education to patients on the application, use, care, and expected outcome for orthopedic durable medical equipment (DME) products as indicated by the physician instructions and manufacturer recommendations.
- Educated patients on insurance plans and provisions, financial responsibility, and collection of the patient's portion.
- Insured that all necessary documentation was obtained as it related to payer requirements, standard operations, procedures, and Ancillary Advantage.
- Performed patient/ customer scheduling, education, order processing, delivery, and courtesy call backs.
- Actively promoted and fostered good relations interdepartmental and with physicians' clinical and surgery center personnel, external case managers, payers, and suppliers.
- Complied with all elements of HIPPA, JACHO, Medicare, Medicaid, and other required programs.
