Guest Services Representative
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Friendly, dependable, and customer-focused hospitality professional with experience delivering exceptional guest service in fast-paced restaurant, casino, and resort environments. Skilled in high-volume food and beverage service, upselling, cash handling, and creating memorable guest experiences.
Guest Services Representative - The Cosmopolitan of Las Vegas
(2026-04)
Delivered exceptional guest service, resolved concerns, processed transactions, and collaborated across departments.
Cocktail Server - New York-New York Hotel & Casino
(2025-01 - 2025-08)
Provided prompt beverage service, handled transactions, verified IDs, and maintained guest satisfaction.
Security Officer - New York-New York Hotel & Casino
(2024-03 - 2025-01)
Ensured guest safety, responded to incidents, and delivered outstanding customer service.
Server - Denny's
(2015-12 - 2018-01)
Provided attentive table service, upsold menu items, processed payments, and maintained food safety standards.
Timeshare Sales Representative - Westgate Resorts
Vacation Ownership Specialist - Hilton Grand Vacations
Collections Representative - Crescent Capital
Bachelor of Science - Healthcare Administration - University of Phoenix
Certificate - Medical Insurance Billing & Coding - Nevada Career Institute
High School Diploma - U.S. Career Institute
