Account Manager - MOO Inc. - Remote
(2025-01)
- Manage a portfolio of B2B Business Services accounts, serving as the primary point of contact and trusted advisor for branded print and digital solutions.
- Check in regularly to ensure satisfaction, address concerns and troubleshoot issues related to orders, billing and design.
- Drive account growth and retention through strategic outreach and discovery conversations.
- Collaborate cross-functionally with Account Executives, Design Services and Customer Success teams.
- Conduct high-volume outbound activity via phone and email to deepen relationships and uncover new project opportunities.
- Volunteer with Denver Parks & Recreation for trail and Platte River cleanup.
Leasing Consultant - RMR Residential - Highlands Ranch, CO
(2024-01 - 2025-01)
- Conduct property tours and present the community to prospective residents to drive leasing success.
- Support sales and marketing initiatives to attract new prospects and convert them into residents.
Sales Development Representative - Circle Graphics / Sensaria - Longmont, CO
(2021-01 - 2024-01)
- Promoted to SDR and spearheaded B2B sales development for the largest print-on-demand company in the U.S., including JONDO and Bay Photo.
- Drove lead generation through email, LinkedIn, Zoom, cold calling and social media.
- Delivered high-quality pre-qualified leads to the sales team.
Customer Service Representative - Circle Graphics / Pro Prints - Longmont, CO
(2020-01 - 2021-01)
- Managed client accounts assisting with product recommendations, orders, refunds and billing inquiries.
- Maintained exceptional service while resolving delivery and account issues.
- Created 'Feedback Friday' to highlight positive reviews and encourage team morale.
Assistant Property Manager - M. Timm Development Inc - Firestone, CO
(2019-01 - 2020-01)
Promoted from Leasing Consultant.
- Managed leasing activities including tours, lease paperwork and move-ins.
- Worked closely with residents to provide tailored solutions and maintain satisfaction.
- Assisted with marketing strategies and resident communications.
Leasing Consultant - M. Timm Development Inc - Longmont, CO
(2018-01 - 2019-01)
- Contacted leads via phone and email and scheduled property tours.
- Provided pricing information and proposals aligned with prospect expectations.
Cosmetic Sales Consultant, Estée Lauder - Von Maur - Normal, IL
(2015-01 - 2017-01)
- Delivered exceptional customer service in a high-volume retail environment.
- Exceeded sales targets by 168% in the first year.
