Brenda Montoya

Goal-oriented, driven individual with a dynamic personality and unstoppable work ethic. Great communication and people skills. A sales associate with in depth sales knowledge of sales account management. My goal is to deliver superior service for each and every customer and exceeds their needs.

Assistant Manager at Pyramid Renovations Incorporated (2016-05 – Present)

Assists manager with accomplishing daily tasks. Set attainable goals daily and weekly. I make up the proposals for the work necessary to be done and provide invoices to customers once work has been completed. I also make sure that the customer is satified with the overall work that was performed. if necessary i communicate any information to my manager.

Assistant Manager at Marks and Morgan Jewelers (2012-08 – 2017-09)

I attained to be a President Club Writer 2015-2016 by exceeding my quota.

• Answered customers' questions and addressed problems and complaints in person and via phone.
• Opened and closed the store, which included counting cash drawers and making bank deposits.
• Helped customers select products that best fit their personal needs.
• Exceeded personal sales goals for several months in a row.
• Educated customers on product and service offerings.
• Offered exceptional customer service to differentiate and promote the company brand.
• Kept the showroom clean and maintained neat, orderly product displays.
• Built customer confidence by actively listening to their concerns and giving appropriate feedback.
• Completed floor replenishment to guarantee size availability and promote customer satisfaction.

Front Desk Receptionist at Lake Placid Eye Clinic (2008-11 – 2009-01)

• Schedule appointments and pre-register patients for visits.
• Verify patient insurance benefits, collect co pays and deductibles over the phone.
• Medical records and chart prep

Bachelor's in International Business – South Florida Community College (2021-05)