Brenda Thomasson

• Experienced administrative professional with a demonstrated history of working in executive offices. Skilled in database management, project management, and personnel management. Supervisory experience, including recruiting, hiring, coaching, mentoring, training, evaluating, ranking, performance improvement, and termination. 
• Most recently oversaw management of the registration database for thousands of commercial feeds, fertilizers and soil/plant amendment for the Idaho State Department of Agriculture. 
• Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook. Proven history of meeting compliance and deadlines assigned, document creation, budget development and administration, and so much more. 
• Good knowledge of accounting procedures, typing at over 75 wpm with 100% accuracy, 10-key by touch
• Fast and accurate data entry, exceptional ability to multitask. Proficient with a variety of office equipment. 
• Excellent writing and proofreading skills. Able to explain complex concepts. ideas, laws, rules, and regulations to clients and customers. More than 40 years of professional telephone skills. Strong linguistic experience and expertise.
• Exceptional customer service skills and experience. I can calm even the angriest customer and help them have a positive experience.
• Proven leader who has served on the Boise Softball Advisory Board, captained five different adult softball teams, both women’s and coed, and two adult women’s volleyball teams, leading the teams to first place finishes in their respective divisions for over 15 years. My leaderships skills have also helped to save my former employer thousands of dollars by implementing best management policies and streamlining procedures, including implementing new computer programs, eliminating redundancies, and helping shift from paper to electronic storage.
• Able to bring order to chaos and calm to disruption. I work well under pressure and thrive both independently and as part of a team.

Over 30 years experience as an administrative professional. I have led projects and managed programs, primarily in the agricultural industry. I'm up-to-date on the latest laws and rules for animal feeds, including VFDs (Veterinary Feed Directives) I have more than 30 years supervisory experience and am capable of mentoring and training new employees to help them succeed.

I'm detail oriented, but still able to see the big picture. I've been been called the “goddess of customer service” and routinely bring order to chaos by simply tackling one step at a time until the job is done. I remain calm and focused, even in the most harried, stressful situations and can help keep others focused on the task at hand.

I'm a Certified Public Manager and a graduate of Leadership Idaho Agriculture. I'm a high school graduate, where I took college prep courses, although life didn't allow me to obtain a formal college education.