Brenda Villarreal

Motivated and compassionate healthcare support professional with a strong foundation in patient care, customer service, and administrative support. Brings three years of experience as a Student Athletic Trainer, combined with front-line customer service and payment processing experience in a fast-paced retail environment. CPR certified and bilingual in English and Spanish, with exceptional communication, organizational, and multitasking abilities.

Currently pursuing an associate degree at Dallas College and seeking to establish a long-term career in medical administration by delivering outstanding patient service, supporting efficient front office operations, and contributing to a collaborative healthcare team.

Front Crew Member - Braum's Ice Cream & Dairy Store - Carrollton, TX

(2025-01 - 2026-12)

• Delivered exceptional customer service in a high-volume environment while maintaining a friendly and professional demeanor.
• Operated a cash register and point-of-sale (POS) system with accuracy.
• Processed cash, credit card, and electronic payments while balancing daily transactions.
• Assisted customers with orders, answered questions, and resolved concerns promptly.
• Maintained a clean, organized, and welcoming front counter and dining area.
• Collaborated with team members to ensure efficient operations during peak business hours.

Student Athletic Trainer - R.L. Turner High School - Carrollton, TX

(2023-01 - 2026-12)

• Assisted certified athletic trainers with injury evaluations, treatment, and rehabilitation of student-athletes.
• Maintained accurate injury documentation and handled confidential medical information with discretion.
• Communicated effectively with students, parents, coaches, and healthcare professionals regarding treatment plans and follow-up care.
• Prepared treatment areas and maintained inventory of medical supplies and equipment.
• Assisted with first aid and emergency response during practices and athletic events.
• Demonstrated professionalism, compassion, and attention to detail in a fast-paced healthcare setting while balancing academic responsibilities.

Bachelor of Science - Health Sciences - Dallas College (2026-08)

Diploma - R.L. Turner High School (2022-08 - 2026-05)