Patient Care Assistant - UofL Health Jewish Hospital
(2023-11)
- Perform tasks related to activities of daily living including bathing, dressing, grooming, toileting, oral care, etc.
- Taking and documenting vital signs on 8-16 patients.
- Monitor call lights and telephones, page doctors and maintain a clean and organized nurse station.
- Respond calmly to patients experiencing emotional distress, confusion, or behavioral crises using de-escalation techniques.
- Ensure effective communication to nurses by reporting any sudden changes in patient's physical or mental condition.
- Maintain confidentiality by complying with hospital policies such as HIPPA.
Leasing Professional - IRT Living LLC, Oxmoor Apartment Homes
(2022-07 - 2023-09)
- Welcome guests in a professional and positive manner and develop a thorough understanding of their needs.
- Mentor fellow leasing professionals and maintain open communication to ensure success.
- Uphold the company standards, strategies and values, as well as Fair Housing laws, and apply them to everyday tasks.
- Collect and process rent as well as any other funds associated with residents.
- Designed and regularly updated social media platforms to promote upcoming events and opportunities.
- Planned and executed monthly resident events.
- Developed a firm understanding of various platforms such as Entrata, LRO, Hootsuite, etc.
Overnight Stocker - Walmart
(2021-07 - 2022-05)
- Stocking my designated area while always keeping safety and efficiency in mind.
- Ensuring that prices match, inventory is correct and maintained proper sales-floor presentation standards.
Manager - Bluegrass Karting & Events
(2019-02 - 2021-11)
- Directed day to day operations for a team of 6-12 employees, keeping company standards and core values at top priority
- Anticipate customer needs and provide them with a 5 star experience while upholding company standards
- Actively stay informed on sales and weekly specials as well as membership updates in order to ensure the guest receives the most value out of their visit.
- Answer calls and relay proper wait times, reservation information, products and pricing to fit their needs and transfer calls when necessary.
- Successfully resolve conflict resulting in customer satisfaction 100% of the time.
