General Manager at Red Robin (2002-02 – 2019-06)
- Financial Management: P&L accountability, budgeting, and financial forecasting
- Operations and Compliance: Health code kadherence, OSHA standards and supply chain/vendor management
- Assisted in two new store openings. Ordering products, hiring team members as well as training with key team members from my location.
- Team Leadership: Talent acquisition, staff development and fostering a positive working culture.
- Community Involvement: Taste of Albany Champion for best beverage.
- Fostered a great relationship with Albany Parks and Rec which piloted the Family Zone during the Annual Art & Air Festival and also the honor to host the dinner for sponsors. Ovation award 2014 from the state of Oregon.
- Served as a special guest for Greater Albany Public Schools E3 program for at risk teens.
Operations Manager at Brick & Mortar Cafe / Vault 244 (2019-11 – Present)
Multi-Unit Leader. Fast paced breakfast and lunch at Brick & Mortar Cafe, Fresh fine dining at Vault 244
- Menu optimization focused on items that are profitable for the business as well as delivering a product to our guests that we are proud of.
- Having a fresh product that can be utilized in more than one dish, getting the most yield out of every item that we have on the line.
- Demonstrated a clear commitment to health and safety through systems that decrease the opportunity for cross contamination and delivering the best product to our guests.
- Mentoring Restaurant managers, team building, and conflict resolution.
- Developed a great relationship with our vendors.
- Advanced POS systems like Toast and Future
- Recruiting, onboarding and promoting restaurant managers to ensure leadership stability.