Travel Advisor - FORA TRAVEL - REMOTE
(2026-02)
- Manage end-to-end operational enablement for diverse clients, facilitating global bookings for flights, cruises, and resorts while maintaining high-velocity performance standards.
- Facilitate vendor management and client relations to ensure seamless delivery of services and alignment with individual safety and preference profiles.
- Utilize Case Management Systems to track client inquiries and booking data, ensuring 100% accuracy in travel documentation and regulatory compliance.
- Develop personalized travel risk assessments for international itineraries, optimizing client safety through proactive threat assessment and mitigation.
School Resource Officer (PSO) - CLEARWATER POLICE DEPARTMENT - CLEARWATER, FL
(2019-03)
- Enable building safety and operational security for Countryside High School by conducting regular threat assessments and implementing site-specific security protocols.
- Manage all aspects of criminal investigations and case management systems within the school system, ensuring strict adherence to data privacy law compliance.
- Monitor and mitigate safety incidents by serving as a primary resource for crisis management and law enforcement response within the school district.
- Lead performance management for school safety initiatives, defining KPIs to measure the effectiveness of mentoring and counseling programs.
Corporal - CLEARWATER POLICE DEPARTMENT - CLEARWATER, FL
(2006-06 - 2009-09)
- Managed supervisory and administrative responsibilities for a team of officers, driving performance management and operational efficiency.
- Developed and authored department policies to streamline operational risk management and ensure law enforcement response consistency.
- Facilitated change management as Acting Sergeant in 2007, overseeing unit logistics and strategic planning for large-scale incidents.
- Monitored compliance with legal standards and internal protocols to protect global data privacy and sensitive investigative information.
Traffic Homicide Investigator - CLEARWATER POLICE DEPARTMENT - CLEARWATER, FL
(2000-07 - 2018-12)
- Investigated fatal and serious bodily injury incidents for 18 years, utilizing advanced case management systems and data analysis tools.
- Developed expertise as an accident reconstructionist, conducting complex risk assessments to determine liability and procedural failures.
- Enabled high-velocity data collection and evidence preservation, ensuring 100% regulatory compliance with state statutes.
- Collaborated with legal teams and external stakeholders to facilitate process automation for traffic incident reporting and trend analysis.
Patrol Officer - CLEARWATER POLICE DEPARTMENT - CLEARWATER, FL
(1998-07 - 2018-12)
- Investigated a wide variety of crimes from inception to conclusion, managing the full law enforcement response lifecycle.
- Mitigated safety threats through active patrolling and rapid intervention in volatile situations, maintaining public trust and safety.
- Utilized digital tools for threat assessment and case documentation, ensuring high-quality data input for departmental KPI definitions.
- Liaised with community members and vendors to optimize operational risk strategies and local safety initiatives.