Data Center Technician - National Technologies (ISP Travel) - Manassas, VA
(2026-03 - 2026-07)
- Proficiency with basic hand tools including, but not limited to, snips, socket sets, screw drivers, pliers, wire cutters, strippers and crimpers.
- Competency with measuring tools including lasers and precision with following direction and implementing instructions.
- Knowledge of cable installation practices including dressing, lacing, structured cabling implementation and simple network design including redundancy concepts.
- Knowledge to operate scissor lifts and/or other simple machinery used in ISP builds.
- Competency with technical devices and related software or applications to operate laptops, tablets and/or cell phones necessary to support work and communication in the field.
- Knowledge of fiber optic and copper cable designs, types and related manufacturer specifications that optimize installation as well as prevent damage of said cables during installation.
- Understanding of basic termination methods and connector types for copper and fiber including related best practices for handling and cleaning various connectors.
- Proficiency with various labeling equipment, labeling applications and best practices to efficiently install and organize cabling projects per customer specifications.
- Knowledge of various manufacturers and installation practices related to cabling conveyance including ladder rack, basket tray, fiber guide, EMT, racks, cabinets and termination panels.
- Proficiency with common trouble shooting methods, cable testing processes and testing equipment, and validation documentation.
- Ability to pay close attention to detail and make good, sound decisions based on information given.
Communications Technician - Bazon Cox & Associates - Ashburn, VA
(2025-10 - 2026-03)
- Performed cable installation tasks in accordance with project requirements & industry best practices.
- Executed infrastructure deployment activities alongside team members to ensure seamless integration.
- Maintained accurate documentation and records of installation activities, adhering to company protocols.
- Conducted quality assurance checks to verify compliance with project specifications and standards.
- Collaborated effectively with team members to achieve project milestones and deadlines.
Lead Data Center Technician - Vision Technologies - Ashburn, VA
(2024-08 - 2025-10)
- Managed all phases of Datacenter installation projects.
- Demonstrated leadership assuming total ownership from the receipt of completed engineering work package to delivery of project completion and final documentation.
- Exhibited ability to provide great customer service & deliver projects according to the customer's expectations.
- Reading and comprehending blueprints, port maps, and building documentation/redline work.
- Broad understanding of Data Center infrastructure technologies.
Install Technician Level - Direct Line (Facebook) - Ashburn, VA
(2022-02 - 2024-08)
- Installation/decommissioning of network and infrastructure in a Data Center environment.
- Performed various tasks such as (but not limited to) Install, set, and level network cabinets.
- Cut and install uni-strut and fiber troughs.
- Installed pull strings through conduits, in ceilings, and down walls
- Labeled and installed copper and fiber jumpers.
- Performed 4 pair continuity testing.
- Exhibited quality workmanship on all work and maintain Data Center cleanliness.
- Followed all production, safety and quality standards, codes, and industry best practices.
- Collaborated with various Stakeholders to remove project obstacles.
Low-Voltage Cable Technician - IES Communications - Ashburn, VA
(2020-07 - 2022-02)
- Installed a work area outlet for floor, modular furniture and wall CAT 3 & CAT 5 jacks
- Mounted face plates and surface mount boxes correctly.
- Built closets and installed backboards, cross connects, racks, patch panels, fiber optic and hardware)
- Grounding for racks, equipment and cable installed as required.
- Completed all IDC connections including terminating blocks and patch panels.
- Performed testing: continuity test horizontal and riser cable; use of volt-ohmmeter; troubleshoot opens, crosses, shorts and transpose pairs on horizontal and riser cables using a tone set.
Data Center Technician - NVIDIA - Ashburn, VA
(2019-11 - 2020-07)
- Acted as technical liaison for technical teams, projected/managed highly impactful large- and small-scale data center projects.
- Participated in the installation, monitoring, maintenance, support, & optimization of all production server hardware.
- Deployed new data center infrastructure, completed server upgrades and integrations, and supported rebuild projects while developing plans to optimize power, cooling, and network resources.
- Invented the forecast to efficiently match supply to demand.
- Predicted data center growth and scaling issues.
Data Center Operations - AWS - Herndon, VA
(2019-05 - 2019-10)
- Remediation of physical layer outages, both Systems & Network,
- Remediation or recovery of physical power issues on racks and participate in Data Center power events, on-call requirements and response during shift rotations.
- Installed & configured host racks in line with internal SLA's, physical replacement of server and network device parts.
- Ensured correct rotation of parts & spares enforcing Amazon's Security Best Practices.
- Interacted with third party vendors & contractors alongside participating in high impact too small to mid-scale projects.
Data Center Technician - Microsoft - Ashburn, VA
(2018-12 - 2019-05)
- Monitored and performed on-going maintenance on servers and network equipment.
- Provided IT support for staff and customers, as well as responding to server and network issues.
- Protected company data by preventing overheating of data center components.
- Ran hardware diagnostics and replaced failing parts in a timely manner.
- Monitored all network processes to ensure the smooth flow of data across the network as well as collaborating with software and network engineering teams on cybersecurity and network efficiency.
- Upgraded internal system components, including CPUs, memory, hard drives, and network cables, documented processes and kept event logs, advised on the procurement of new data center equipment.
Desktop Support Technician - Radford University Tech. Support - Radford, VA
(2016-08 - 2018-12)
- Demonstrated professionalism & courtesy with customers while responding to questions, resolving complaints & problems.
- Analyzed hardware and software issues to identify troubleshooting methods needed for quick remediation.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolutions.
