Residential Operations Manager at Private Property (2021-04 – Present)
Handle all daily operations, preventative maintenance, and facility logistics for a private residential property.
- Led a full electrical system upgrade: managed permitting, found the right contractors, and oversaw installation of a 200-amp service and new breaker panel so the house could support modern systems and stay code-compliant.
- Directed a complete sewer line replacement—negotiated contractor bids, coordinated excavation, and kept property downtime to a minimum.
- Designed a more sustainable landscape using native drought-resistant plants, edible garden boxes, and a greywater recycling system that cut water use and utility costs.
- Built and manages the annual operating budget. Brought down routine utility and maintenance costs by re-bidding vendors and renegotiating contracts.
- Created a preventative maintenance schedule covering HVAC, major appliances, roofing, gutters, foundation checks, and plumbing.
Ceramic Studio Operations Lead at Sterling Ruby Studio (2017-01 – Present)
Senior operations lead in a prominent contemporary artist's studio. Oversees day-to-day running of a high-value creative environment and the people, facilities, materials, equipment, and logistics needed to support the artist's practice.
- Anticipate the artist's and studio's needs, identify potential problems early, and come up with solutions before they affect production, schedules, or exhibitions.
- Manage studio staff: assign work, track progress, and make sure projects are meticulously and efficiently executed.
- Act as the main point of contact between the artist, studio team, vendors, contractors, art handlers, photographers, and other outside professionals.
- Handle vendor and service relationships—scheduling, procurement, deliveries, repairs, and keeping projects on timeline.
- Keep the studio facilities, equipment, storage, and materials organized, safe, and prepared for any unforeseen circumstances to ensure minimal downtime.
- Coordinate white-glove global shipping, custom crating, and museum-level handling for high-value artwork.
- Maintain strict discretion around high-net-worth gallery deals, VIP visits, and private estate matters.
Lead Server at Chef Justin, Private Fine Dining (2023-01 – Present)
Run seamless food and beverage service for exclusive in-home dinners and private events of 8 to 75 guests.
- Work closely with chefs to learn complex menus, explain dishes to guests, and pace multi-course tasting dinners properly.
- Handle full dining-room setup: tableware, luxury glassware, and custom floral or table arrangements.
- Keep strict privacy and professional boundaries while working inside private residences and luxury venues.
Server at Fleming's Steakhouse (2009-09 – 2017-01)
Delivered high-level hospitality in a busy luxury fine-dining restaurant that demanded constant multi-tasking and attention to detail.
- Worked smoothly as part of a large team, coordinating floor operations, guest needs, and kitchen timing under pressure.
- Used clear communication and diplomacy to calm tense situations with both staff and guests so service stayed on track.
- Built a deep knowledge of fine wines, cooking methods, and formal table service to better serve guests.
