Program Manager I - PCC Aerostructures - Auburn/Accra - Auburn, WA
(2025-10)
- Acted as the main point of contact, managing communications and driving customer satisfaction.
- Planned, coordinated, and executed program milestones from initiation to delivery, ensuring adherence to contractual requirements.
- Collaborated with quality, engineering, and logistics teams to ensure efficient production and timely delivery of complex parts.
- Identified bottlenecks, monitored performance, and implemented corrective actions for delinquent orders to improve on-time delivery.
Procurement Specialist II - PCC Aerostructures - Auburn, WA
(2023-04)
- Create and manage an average of 75 purchase orders daily for outside processing and machining services
- Evaluate vendor capabilities and capacity to determine best-fit suppliers for specific processing operations
- Source competitive pricing and lead times through RFQ's; assess vendor quotes and negotiate terms as needed
- Communicate regularly with suppliers to confirm order status, resolve issues, and ensure on-time delivery of critical parts
Healthcare Administrator - Nyaki Adult Family House - Auburn, WA
(2017-09 - 2023-04)
- Filing & keeping an updated record of every clients medical and onboarding paperwork
- Setting necessary doctor appointments while ensuring necessary family members are made aware of any ongoing issues that need to be addressed
- Ensuring all safety & health guidelines are maintained by other staff and clients as the daily routines are ongoing
- Being the first point of contact between client's and their family's
Credit Specialist Administrative Assistant - Oldcastle Concrete - Auburn, WA
(2018-04 - 2019-08)
- Billing and collecting from my assigned customers in Canada in a timely manner
- Manage the general inbox, relaying customer emails and phone calls to the necessary correspondence
- Reviewing and confirming project information sheets submitted by customers to ensure materials are delivered on the correct date and jobsite
- Communicate with the Precast factory managers to maintain a smooth relationship with accounting and production for our customers
Retail Representative - Brooks Running - Seattle, WA
(2017-09 - 2018-03)
- Interacted with retail store managers through emails, fax, and over the phone maintaining the relationship between Brooks and their retail store partners
- Used Infor to process orders, make return authorizations, return credit, and create bulk orders for stores located throughout the US
- Solve and track reoccurring problems on CRM Microsoft Dynamics while interacting with customers through emails received from Brooksrunning.com
Student Intern - Year Up Puget Sound - Bellevue, WA
(2017-04 - 2018-03)
- Completed a yearlong professional development program to gain a better understanding of the corporate world.
- Mastered Microsoft Suite programs to expand technical knowledge.
- Collaborated effectively with teammates to complete projects on time with high attention to detail.
