IT and Desktop Support / Training and Creative
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My career goal is to apply my extensive technical skills in computer hardware and software in a technology-driven environment. I am proficient in systematically identifying and methodically resolving issues. I am also committed to staying current with evolving technologies
I have experience providing comprehensive support, including troubleshooting hardware and software issues and maintaining the department's infrastructure. I am proficient in various operating systems, including PC, Linux, and Mac OS, and have a strong understanding of computer networking, desktop support, and technical support principles. I am adept at diagnosing and resolving technical problems and minimizing downtime.
I also have a long history of success combining the creative and technical fields to create training media effectively. I understand how to effectively communicate information in engaging and creative ways that draw the individual in and entice participation in the learning process.
My extensive experience with creative and technological teams enables me to foster a cross-functional environment that promotes efficient and effective communication
University of Wisconsin, Madison Bachelor of Science - Graphic Design, Computer Application Specialty
