Brian McKenzie

Senior IT professional with 20+ years of experience supporting and administering enterprise desktop environments, severs, network infrastructure, virtualization platforms and cloud systems. Experienced across MSP, corporate, federal, healthcare, and retail environments. Strong background in systems administration, network operations, identity management, migrations, and disaster recovery.

Recognized for troubleshooting complex technical issues, improving infrastructure reliability, and leading technology initiatives that enhance business operations.

Network Engineer - BEI Networks - Sterling, VA

(2025-01 - 2026-05)

• Build, deploy and support desktop and server infrastructure across multiple client environments
• Administer enterprise network infrastructure and troubleshoot connectivity issues
• Endpoint management with ConnectWise MDM and JAMF
• Manage user provisioning and identity administration across M365, EntraID and Google Workspace
• Provide remote and on-prem support for Federal, military, healthcare, and legal in clients in complex regulated environments

IT Manager - Western National Parks Association - Tucson, AZ

(2024-06 - 2025-12)

• Managed day-to-day operations of a Help Desk team
• Led support initiatives for National Park retail locations and POS environments
• Administered VMware virtualization and storage infrastructure
• Provided onsite support and escalated issue resolutions for distributed business operations
• Improved team workflow and support coordination across multiple locations

Sr. Systems Administrator - Santa Cruz Bicycles - Santa Cruz, CA

(2014-10 - 2024-06)

• Administered enterprise server and workstation infrastructure, including upgrades, patching and system migrations
• Led migration from legacy telephony system to enterprise VoIP solution
• Managed switching, firewall administration, and core network infrastructure
• Directed company-wide migration to Google Workspace
• Created, deployed, and managed virtual machine environments using VMware
• Reduced IT expenditures through strategic purchasing and vendor management
• Developed and implemented a comprehensive Disaster Recovery plan
• Managed AWS EC2 and S3 cloud resources