Brian Scott

High-impact operations and district leader with proven success driving revenue growth, customer retention, and service excellence across route and distribution environments. Recognized for building accountable, high-performing teams while improving operational efficiency and profitability. Skilled in leading service operations, strengthening customer partnerships, and executing growth strategies that consistently exceed performance goals.

Hands-on leader known for developing people, improving processes, and delivering measurable business results across multi-route operations.

District Manager - Alsco Uniforms

(2025-01)

• Drive profitability through customer retention, upselling, and cross-selling initiatives.
• Led and developed district route teams, achieving targets for service, retention, and revenue growth.
• Strengthened customer satisfaction through service audits, customer visits, and timely issue resolution.
• Improved route efficiency by coordinating operations with plant and branch leadership.
• Managed service center operations, focusing on inventory management and route support.
• Ensure compliance with safety standards, service procedures, and company policies.

Area Manager - Performance Food Service

(2022-01 - 2025-12)

• Increased sales and profit margins to achieve company sales and margin objectives.
• Build additional business with current customers through product penetration in order to maximize profitability of individual accounts.
• Generated additional business by analyzing sales territory and individual customer needs, sampling products with existing and potential customers, and planning targeted sales strategies and presentations.
• Monitored pricing trends within sales territory, focusing on market-driven and commodity products to ensure competitive positioning.
• Set up new customer accounts by determining pricing; work with the Credit Department for initial authorization; other center personnel for scheduling order-taking, deliveries, etc. Performs initial follow-up work with customers ensuring delivery and product satisfaction.
• Resolved customer problems by collaborating with team members and delivering products in urgent situations.
• Minimize accounts receivable problems by monitoring accounts for compliance with credit terms and following up on any problems.

District Sales Representative - Cheney Brothers Inc

(2021-01 - 2022-12)

• Increased sales and profit margins to achieve company sales and margin objectives.
• Build additional business with current customers through product penetration in order to maximize profitability of individual accounts.
• Generated additional business by analyzing sales territory and individual customer needs, sampling products with existing and potential customers, and planning targeted sales strategies and presentations.
• Monitored pricing trends within sales territory, focusing on market-driven and commodity products to ensure competitive positioning.
• Set up new customer accounts by determining pricing; work with the Credit Department for initial authorization; other center personnel for scheduling order-taking, deliveries, etc. Performs initial follow-up work with customers ensuring delivery and product satisfaction.
• Resolved customer problems by collaborating with team members and delivering products in urgent situations.
• Minimize accounts receivable problems by monitoring accounts for compliance with credit terms and following up on any problems.

Route Service & Sales Representative - Cintas Corporation

(2020-01 - 2021-12)

• Drove a truck along an established route and service and sell within an existing customer base.
• Grew customer base by upselling and cross-selling products and services, negotiating service agreement renewals, and maintaining inventory control.
• Managed customer accounts in Rental Division, achieving account growth and customer satisfaction.
• Delivered and picked up uniforms, shop towels, chemical cleaning products, and other rental items, ensuring timely service.
• Established rapport with key decision makers and ensured quality standards.

Account Developer - Coca-Cola Consolidated

(2012-01 - 2020-12)

• Managed portfolio of up to 81 retail accounts, delivering consistent annual sales growth.
• Negotiated pricing and service agreements generating sustained account profitability.
• Strengthened customer relationships leading to long-term account retention and expanded product placement.

Bachelor of Science - Hospitality, Retail & Sports Management - University of South Carolina