Brian Shaw

Senior Director, Enterprise Risk Management

Talent

Detroit, City of Detroit, WayneMember since November 2, 2022

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About

Innovative, resourceful, and self-directed leader, with demonstrated success in enterprise risk management frameworks. Extensive background in banking, financial services, payment processing, change management, cost management, credit analysis, M&A activities, due diligence, FinTech fraud prevention, underwriting, regulatory compliance, program/project management, business strategy, and best practices. Critical thinker, solutions-focused, and results-driven, with excellent communication skills, cross-functional team leadership and collaboration, integrity, accountability, and a strong work ethic.

Brings a wealth of experience to continually develop credit policy, remediate risk, improve processes, and drive business success.

Core Competencies

Technical Skills

Key Accomplishments

Developed, wrote, and enforced 3 separate credit policies to gain sponsorship from three different sponsor banks, giving the business a competitive advantage allowing them to work with a larger cross-section of clients
Acted as the point person for all sponsor bank audits. Presented on behalf of the company in audits. During tenure there were 0 sponsor bank violations and 0 sponsorship rating downgrades.
Helped develop new auto approval and auto decline models, collaborating with IT Eng. to successfully implement them into production
Architected a new risk control platform that allowed the ERM dept. to efficiently address over 150K risk reviews over 2.5 years; prevented over $5M in credit losses per year
Created Interactive Underwriting, which provided a relationship management aspect to the due diligence; led to a 20% increase in new business over the following year
Successfully scaled the department to absorb a 20% increase in due diligence volume, leading to improved profitability; department only needed to grow by 10% to handle the increase

Experience

★ Senior leader heading up Underwriting, with direct reports consisting of directors, senior managers, managers, portfolio managers, team leads, financial analysts, and credit analysts in payment processing/merchant services

★ Lead front/back-end underwriting risk support and those individuals responsible for monitoring loss and fraud trends

★ Key point of contact and change agent for all emerging risks within the organization, designing and implementing risk mitigation strategies as the senior point of escalation for all disputes/exceptions within the designated credit authority

★ Drive strategic direction and vision for the underwriting management team, develop strategic partnerships with senior leaders, review merchants that present significant exposure, and establish processes/procedures to ensure success

★ Develop budgets and ensure that expenditures are within budget

★ Represent the company at underwriting-related association meetings and seminars

★ Ensure that all employee, merchant, and sales agent activities are in compliance with applicable guidelines/regulations

★ Manage and adapt staff schedules based on workflow and peak periods, ensuring service level consistency, and mentor team members, identifying promotion & growth opportunities, as well as the need for any disciplinary action

★ Identify underwriting efficiency gaps and apply appropriate technology and/or process improvements for peak operation

★ Write system requirements and manage new technology implementation for underwriting

★ Member of the M&A integration team, synergizing and integrating three newly acquired companies in 2022 and conducting portfolio audits of those companies

★ Identified a sophisticated money laundering ring, prevented over $2.5M in credit losses as well as potential regulatory scrutiny, and created six underwriting policies/procedures to successfully implement new fraud mitigation strategies

★ Mentored and promoted eight team members into new leadership roles★ Senior leader heading up Underwriting, with direct reports consisting of directors, senior managers, managers, portfolio managers, team leads, financial analysts, and credit analysts in payment processing/merchant services ★ Lead front/back-end underwriting risk support and those individuals responsible for monitoring loss and fraud trends ★ Key point of contact and change agent for all emerging risks within the organization, designing and implementing risk mitigation strategies as the senior point of escalation for all disputes/exceptions within the designated credit authority ★ Drive strategic direction and vision for the underwriting management team, develop strategic partnerships with senior leaders, review merchants that present significant exposure, and establish processes/procedures to ensure success ★ Develop budgets and ensure that expenditures are within budget ★ Represent the company at underwriting-related association meetings and seminars ★ Ensure that all employee, merchant, and sales agent activities are in compliance with applicable guidelines/regulations ★ Manage and adapt staff schedules based on workflow and peak periods, ensuring service level consistency, and mentor team members, identifying promotion & growth opportunities, as well as the need for any disciplinary action ★ Identify underwriting efficiency gaps and apply appropriate technology and/or process improvements for peak operation ★ Write system requirements and manage new technology implementation for underwriting ★ Member of the M&A integration team, synergizing and integrating three newly acquired companies in 2022 and conducting portfolio audits of those companies ★ Identified a sophisticated money laundering ring, prevented over $2.5M in credit losses as well as potential regulatory scrutiny, and created six underwriting policies/procedures to successfully implement new fraud mitigation strategies ★ Mentored and promoted eight team members into new leadership roles

Skills: Credit Risk Management · Financial Services · Team Leadership · Economic Sanctions · Non-Fungible Tokens (NFTs) · Cryptocurrency · Continuous Process Improvement · Cash Flow Lending · Consumer Lending · Commercial Lending · Underwriting · Bank Fraud Prevention · Card-Not-Present Fraud Prevention · Credit Card Fraud Prevention · Fraud Prevention · FinTech · Stakeholder Management · Stakeholder Relations · Due Diligence · Mergers & Acquisitions (M&A) · Cost Management · Budgeting · Metrics · Merchant Services · Credit Card Transaction Processing · Banking