Briana Euceda

Customer service and office operations professional with 4+ years of experience handling phones, scheduling, time-sensitive requests, data entry, customer concerns, and coordination in a fast-paced environment. Strong communicator who stays organized, handles multiple priorities, and maintains accurate information. Seeking a receptionist, front desk, customer service, or office support position.

Dispatcher / Customer Service - Murrow's Transfer - Thomasville, NC

(2022-01 - 2026-09)

• Provided professional customer service by phone and assisted with questions, concerns, scheduling, and shipment updates.
• Managed multiple calls, requests, schedules, and time-sensitive situations throughout the workday.
• Maintained accurate information and completed route, scheduling, and transportation documentation.
• Coordinated transportation across multiple states and communicated with drivers, customers, and internal departments.
• Quickly assessed problems, communicated solutions, and followed up to keep operations moving.
• Worked effectively in a fast-paced office environment while maintaining professionalism and attention to detail.

Sales Associate - Journey - Greensboro, NC

(2021-04 - 2021-10)

• Assisted customers with product selection and provided friendly, attentive service.
• Handled customer questions and supported daily store operations.
• Maintained an organized and presentable sales floor in a fast-paced retail environment.

Waitress - Elizabeth Pizza - Thomasville, NC

(2019-03 - 2021-08)

• Provided friendly and attentive service while handling multiple customers and tasks.
• Took orders accurately and ensured customers received timely service.
• Handled customer requests and resolved concerns professionally.
• Communicated with customers and kitchen staff to ensure orders were completed correctly.

Waitress - Capris Pizza - Thomasville, NC

(2017-09 - 2019-02)

• Provided customer service in a busy restaurant environment.
• Took customer orders accurately and efficiently while managing multiple tasks.
• Communicated with customers and kitchen staff to ensure orders were handled correctly.

High School Diploma - Thomasville High School