Temporary Retail Associate - People Ready Staffing Agency - Goodyear, AZ
(2023-01 - 2024-12)
- Greets customers and demonstrates excellent customer service skills.
- Helps customers select products, answers questions, and shares product knowledge.
- Creates or updates customer profile records.
- Processes purchases and returns.
- Alerts management of potential security issues.
- Assists with inventory, including receiving and stocking merchandise.
- Helps with the store opening and closing process.
Customer Service Associate - Aragon Handyman Services - Phoenix, AZ
(2013-01 - 2024-12)
- Greet customers.
- Operate telephone switchboard answer and forward calls.
- Schedule appointments and maintain and update appointment calendars.
- Resolve customer service complaints and billing complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Area Supervisor - Ross Dress For Less - Tolleson, AZ
(2021-01 - 2021-12)
- Manage assigned store area and overall store operations as Manager on Duty.
- Ensure adherence to cash handling policies and conduct bank deposits.
- Responsible for Front End operations when needed.
- Follow refund, purchase approval, and cash handling procedures.
- Complete payroll administration, scheduling, and reporting.
- Perform opening and closing duties, supervise associates, and maintain a friendly shopping environment.
- Maintain merchandise presentation and cleanliness.
- Prioritize safety and report any unsafe conditions.
- Secure the building and ensure entrance/exit control.
- Ensure customer safety, handle accidents, and respond to alarms.
- Treat customers, associates, and leaders with respect.
- Mentor associates and train.
- Maintain a professional appearance and enforce the dress code.
- Keep the store clean, well-maintained, and properly merchandised.
Beauty Consultant Sales Associate - Target - Mesa, AZ
(2019-01 - 2021-12)
- Greet guests while balancing current tasks.
- Adapting communication style to build a relationship with guests.
- Provide personalized beauty product and regimen recommendations through guest engagement, product training, sampling events and actively selling.
- Hosting beauty sample events while demonstrating beauty and skincare knowledge.
- Provide service and a shopping experience that meets the needs of the guest.
- Always demonstrate a culture of ethical conduct, safety and compliance.
- Stocking shelves with beauty products.
- Organizing displays.
- Taking inventory.
- Cashier duties and assisting with sales.
- Complete fulfillment and target pick up orders, packing orders to ship in fulfillment backroom.
Seasonal Sales Associate - Vans - Mesa, AZ
(2019-01 - 2019-12)
- Greet customers at the front of the store.
- Acquire merchandise for customers.
- Order merchandise from other locations.
- Fold clothes and organize merchandise.
- Cashier duty at cash wrap, including enrolling customers for rewards program.
- Cleaning up the store throughout shifts and closing.
- Restocked merchandise.
- Organized new merchandise.
- Helped ensure customer satisfaction.
Seasonal Warehouse Packer - Macy's - Goodyear, AZ
(2018-01 - 2018-12)
- Picking, packing, scanning, labeling, stocking, retrieving, with speed and accuracy.
- Lifting and stacking boxes onto conveyors and pallets.
- Using a hand jack to move pallets.
- Scanning with RF handheld scanner.
