Brianna Matthews

Dedicated and dependable customer service professional with several years of experience supporting students, patients, and customers in fast-paced environments. Strong communication, multitasking, and problem-solving skills with a proven ability to remain professional under pressure. Experienced in teamwork, administrative support, and delivering positive customer experiences.

Paraprofessional - Palm Beach County School District

(2018-01)

• Support teachers and staff in maintaining a positive and productive classroom environment
• Assist students with daily activities, assignments, and individualized learning support
• Communicate effectively with students, parents, and school staff
• Manage multiple responsibilities while maintaining professionalism and patience
• Help create a safe, organized, and welcoming environment for students

Health Unit Coordinator - The Isles Nursing and Rehab Center - Boynton Beach, FL

(2017-01 - 2018-12)

• Coordinated communication between nurses, patients, and healthcare staff
• Managed patient records, scheduling, and administrative tasks
• Assisted visitors and patients with questions and requests in a professional manner
• Maintained accurate documentation and supported daily healthcare operations
• Demonstrated strong attention to detail and customer care skills

Team Member - Bud's Chicken & Seafood - Northlake Blvd, FL

(2015-01 - 2017-12)

• Provided friendly and efficient customer service in a high-volume restaurant environment
• Processed customer orders and handled cash transactions accurately
• Resolved customer concerns professionally and efficiently
• Worked collaboratively with team members to maintain fast service standards
• Maintained cleanliness and organization throughout the restaurant

High School Diploma - Atlantic High School