Training and Compliance Administrator - Secretary of the Commonwealth – IT Department - Boston, MA
(2023-12)
- Design and develop statewide cybersecurity training programs to ensure compliance with information security policies and promote user awareness.
- Manage and administer Everbridge, a critical event management platform used to disseminate urgent information across state agencies during incidents and emergencies.
- Coordinate with internal departments and stakeholders to ensure timely communication and continuity planning during critical events.
- Track and analyze training participation and performance metrics to identify areas for improvement and drive engagement.
- Utilize Microsoft Excel for data reporting, compliance tracking, and performance monitoring
Kitchen Supervisor/ Lead Expeditor - Granite Links Golf Course - Quincy, MA
(2021-03)
- Manages and is responsible for a team of 10 people every shift
- Face to face with public daily to ensure quality food and service for their entire experience
- Works as a liaison between the back and front of house staff for maximum restaurant efficiency
- Receive and review all orders to ensure kitchen success
- Maintains a positive attitude in a high stress environment leading by example
- Provides exceptional customer service while practicing time management in a high-paced environment.
Office Assistant - Massachusetts State Police - Reading, MA
(2019-09 - 2019-12)
- Assisting the Troopers with reports and all appropriate legal paperwork
- First line of contact for individuals entering the station needing assistance
- Answering calls and emails, complete filing and any other necessary organizational office tasks
- Assist and direct any walk in clientele for additional information and direction to the proper connections
- Review, analyze and report all data pertaining to each individual unit
- Work alongside K-9 unit and helping handle the dogs
Camp Counselor - Norfolk Sheriff Youth Leadership Academy - Braintree, MA
(2018-05 - 2019-08)
- Oversaw all activities and safety for groups of kids ages 11-14
- Provide overall support throughout entire camp for all counselors and units when necessary
- Supervised daily check in and check out for all day campers of over 200 kids
- Communicated all policies and procedures to parents daily
