Financial Adjustor
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As I move forward in my career I want To obtain a position that will enable me to use my strong mental health skills, educational background, and ability to work well with people in human services.
Financial Adjustor at Prime Financial Credit Union (2006-08 – 2021-09)
As an adjustor I made collection calls to customers with various delinquent loans—, auto, personal, small loans, and overdrawn accounts—managing over 200 accounts and setting up payment agreements for loans 1–70 days past due.
Revenue officer at Internal Revenue Service (2000-04 – 2005-10)
I Conducted interviews and investigations of taxpayers and business owners to collect past-due government debts, managed over 100 cases including skip tracing, financial analysis, filing liens/judgments, and documenting case resolutions.
Collections Manager at Case Bank (2005-11 – 2006-08)
Handled inbound dialer calls to perform collection on auto loans up to 60 days past due, set up payment agreements and processed payments over the phone, and skip traced customers who had relocated.
Masters Degree in Mental Health Sciences – Springfield College (2010-08 – 2012-05)
Associates Degree in Science in Business – Cardinal Stritch (2003-09 – 2006-05)
Bachelor Degree in Science of Business Management – Bryant and Stratton College (2002-08 – 2093-05)