Bridgette Hansen

Resolute Senior Personal Banker with 7+ years of banking experience specializing in relationship development, relationship retention, and customer service. Proven track record of retaining high-value clients, growing consumer and commercial deposits, solidifying client loyalty, and bettering banking experience.

Senior Personal Banker at American Riviera Bank (2025-05 – 2026-08)

Sole Personal Banker in the bank's second-largest branch, responsible for opening and servicing consumer and commercial accounts

• Maintained 100% audit compliance while managing complex account relationships
• Retained approximately $10MM in deposits through proactive client outreach and relationship management
• Identified client needs and cross-sold banking products to enhance customer experience and deepen relationships
• Recognized for exceptional customer service leading to high deposit retention and client loyalty

Personal Banker I, II at American Riviera Bank (2021-11 – 2025-05)

Promoted at the recommendation of Branch Manager due to strong performance and leadership.

• Opened new consumer and business accounts using DCI iCore and FIS Horizon systems while ensuring full compliance with BSA/AML, OFAC, and bank policies
• Built and maintained long-term client relationships resulting in increased balances and referrals
• Supported branch goals through consistent cross-selling and customer engagement

Teller at American Riviera Bank (2019-04 – 2021-11)

• Processed high-volume transactions with consistent cash accuracy using DCI iCore system
• Issued cashier's checks, processed domestic and foreign wires, placed stop payments and account holds with minimal to no errors
• Delivered prompt, professional service while adhering to all security and compliance procedures

Paso Robles High School Graduate, class of 2017