Behavioral Health Associate / LNA at Antrim House (2025-04 – Present)
Rehabilitation & Detox Center
- Provided direct care and supervision for up to 10 detox clients and 25 residential clients, ensuring safety, comfort, and adherence to treatment protocols
- Conducted detox client rounds every 20 minutes and residential client rounds hourly, accurately documenting observations and reporting concerns to nursing staff
- Assisted clients with daily living needs, including hygiene support, bed making, and maintaining clean, organized living spaces
- Prepared and cooked meals on weekends to support nutritional needs and daily facility operations
- Utilized de-escalation techniques to manage behavioral challenges, maintaining a calm, therapeutic environment
- Delivered compassionate, quality client-centered care while respecting dignity, confidentiality, and recovery goals
- Demonstrated strong time management and prioritization skills while balancing high client volume, frequent rounding schedules, and unit responsibilities
LNA at Interim Healthcare (2024-08 – 2025-08)
Elementary School Setting
- Provided one-on-one pediatric care and health support for an elementary-aged student throughout the school day
- Assisted with routine care and position changes every 1–2 hours to ensure comfort, safety, and proper body alignment
- Monitored for and identified seizure activity, responding promptly and reporting changes to the school nurse and care team
- Supported G-tube feedings by safely transporting the student to scheduled feeds and assisting as directed
- Collaborated with teachers, nursing staff, and special education teams to support the student's educational and medical needs
- Maintained accurate observations while promoting a safe, inclusive, and supportive learning environment
LNA at Cedarcrest (2023-11 – 2024-08)
Pediatric Care – Disabled Patients
- Provided compassionate, hands-on care to disabled pediatric patients, supporting medical, physical, and daily living needs
- Assisted with repositioning every 2 hours and performed brief changes as needed to maintain comfort, skin integrity, and safety
- Supported enteral (tube) feedings per care plans and facility protocols
- Assisted with bathing, dressing, and personal hygiene, promoting dignity and patient comfort
- Closely monitored patient condition and promptly reported changes in behavior, skin integrity, intake/output, or overall status to nursing staff
- Collaborated with nurses and interdisciplinary teams to ensure consistent, high-quality pediatric care
Bank Teller at People United Bank (2022-02 – 2023-02)
- Delivered high-quality customer service by assisting clients with banking questions, account inquiries, and general concerns
- Handled cash transactions accurately and responsibly while maintaining confidentiality and compliance standards
- Made and received high-volume phone calls, providing clear, professional communication and timely issue resolution
- Built and maintained strong customer relationships through attentive service, problem-solving, and trust-based interactions
- Demonstrated attention to detail, reliability, and professionalism in a fast-paced financial environment
