Brigny Acuna

Bilingual (Spanish/English) customer service and warehouse associate with hands-on experience in order fulfillment, inventory management, and retail support. Known for accuracy, efficiency, and strong teamwork in fast-paced environments. Reliable, detail-oriented, and committed to delivering excellent service and maintaining organized operations.

Fulfillment Associate at My Outfit Online (2024-10 – 2025-01)

Processed and fulfilled customer orders in a fast-paced e-commerce environment using Shopify platform.

• Processed and fulfilled 50+ customer orders daily with high accuracy
• Picked, packed, and prepared items for shipment in a fast-paced environment
• Generated shipping labels and verified addresses to ensure correct delivery
• Used Shopify to manage orders and support shipping workflows

Storekeeper & Customer Service Associate at All Uniforms Wear Store (2024-06 – 2025-08)

Seasonal retail associate providing customer service and maintaining inventory operations.

• Assisted customers with product selection, providing friendly and knowledgeable service
• Maintained organized inventory and ensured accurate stock levels
• Restocked merchandise and supported daily store operations
• Resolved customer questions and concerns to improve satisfaction

Storekeeper at Tienda D1 (2019-12 – 2021-02)

Stocked shelves and managed merchandise in a retail store environment.

• Stocked shelves and organized merchandise following company standards
• Monitored product expiration dates and ensured proper rotation
• Assisted with unloading deliveries and setting up displays
• Maintained clean and organized store environment

High School Diploma – Miami Southridge Senior High School (2025)