Briseida Martinez

Organized and results-driven individual develops and implements operations strategies. Proven track record of improving operational efficiency and increasing profits by streamlining processes, reducing costs, and increasing customer satisfaction. Expert in developing and managing budgets, training and managing staff, and managing cross-functional teams.

Possesses excellent communication, problem-solving, and leadership skills. Expertise in working with all insurance payors including (Medi-Cal, Medicare, HMOs, IPA, Capitation, W-C, PI'S).

Community Development Specialist - Richardson Peterson Funeral Home

(2026-04)

• Established and maintained up-to-date knowledge and successful working relationships with local hospitals, social workers, assisted living facilities, skilled nursing facilities, and churches.
• Developed innovative approaches to build capacity within communities by leveraging resources from external partners.
• Organize and lead informational presentations, and events (both on-site and off-site) to educate referral resources about our services.
• Developed and implemented effective marketing and community engagement strategies to boost company presence and awareness.

Administrator - Kow Trucking

(2025-04 - 2026-04)

• Coordinated daily shipments, planned delivery routes, and communicated with drivers.
• Monitored driver's hours, safety standards, to ensure that drivers were following state and federal transportation regulations.
• Performed invoicing and budget tracking tasks to monitor financial progress.
• Handled bookkeeping, data entry, and managed filing systems.

Marketing and Admissions Director - Chapman Care Center

(2022-10 - 2025-10)

• Developed and implemented effective marketing strategies to increase admissions numbers.
• Guided prospective patients and their families through the transition process, verified insurance, conducted tours and finalized admissions documentations.
• Built rapport with social workers, case managers, physicians and hospice.
• Maintained accurate tracking logs and patient data bases while adhering to HIPPA privacy state and federal healthcare regulations.

Site Manager - RadNet

(2020-03 - 2022-10)

• Supervised 36 employees.
• Hired qualifying team members following approve protocols and HR guidelines and maintained a minimal level of employee turnover.
• Directed, mentored, and oversaw imaging center and department team members by setting clear expectations and monitoring performance.
• Ensured that team members successfully passed yearly MQSA inspections. Ensured that all equipment maintenance was up to date.
• Actively promoted, recommended and sought out new business opportunities for the imaging center and organization. Extended hours of operation to accommodate the maximum capacity of scans.
• Prepared budgets and effectively analyzed performance against those budgets. Oversaw the overall financial performance of the center.
• Implemented new safety steps to protect staff and patients during a health crisis.
• Demonstrated professional behavior that fosters an environment that is nurturing and ensures cooperative and collaborative working relationships.

Site Manager - United Medical Imaging Healthcare

(2015-05 - 2019-01)

• Managed the daily operations of a high-volume outpatient diagnostic imaging center.
• Supervised front office staff, technologists, and support personnel to ensure efficient workflow and exceptional patient care.
• Oversaw insurance verifications, authorizations, billing coordination, and revenue cycle processes.
• Grew new sales territory from the ground up, driving fast client adoption and local healthcare provider partnerships across all centers.
• Prepared operational reports, monitored budgets, and implemented process improvement to enhance probability and efficiency.
• Ensured compliance with HIPAA, OSHA, ACR, state regulations and company policies.

Business Office Manager - Santa Fe Convalescent Hospital

(2010-03 - 2015-05)

• Interacted with the general public, visitors, families, and residents.
• Managed and oversaw office functions in records, accounting, billing, accounts payable, and accounts receivable, inventory, and supply management.
• Prepared and submitted business office, census, accounts receivable, deposit, resident trust, agency, and corporate reports as required.
• Maintained accurate tracking logs and patient data bases while adhering to HIPPA privacy state and federal healthcare regulations.

Associate of Science - Radiological Department - Mt. San Antonio, Community College (2028)

Certified Medical Assistant - Career College of America, South Gate, CA (2006)