Britani Aponte

Patient Access Specialist with 2 years of experience in a hospital contact center. Skilled in Epic EHR, appointment scheduling, and handling high volume patient interactions.

Patient Access Specialist at LEE HEALTH (2023-12 – 2025-12)

• Scheduled appointments for Family practice and OBGYN.
• Managed a large number of inbound calls.
• Used Epic EHR system to register patients, verify information and schedule appointments.
• Ensured accurate data entry and maintained confidentiality of patient information.