Britany McKern

Experienced bartender and waitress with 10+ years in high-volume environments. Skilled in independently managing full bar operations and delivering fast, professional service during peak hours, concerts, and special events. Known for reliability, efficiency, strong guest rapport, and the ability to stay calm and accurate under pressure.

Bartender / Lane Server - Bowlero - Council Bluffs, IA

(2026-02)

• Deliver high-volume bar and food service in a fast-paced entertainment venue
• Train newly hired staff on service procedures, POS workflow, and customer interaction standards
• Support day-to-day bar lead responsibilities, including oversight of service quality and operational flow
• Maintain a smooth guest experience by balancing speed, accuracy, and hospitality

Bartender / Restaurant Waiter - Prairie Flower Casino - Carter Lake, IA

(2025-07 - 2025-09)

• Independently managed a full-service bar with food service responsibilities
• Prepared specialty cocktails, draft beer, and standard drink orders
• Delivered efficient, friendly service in a fast-paced casino environment

Bar Manager / Bartender - Fraternal Order of the Eagles - Council Bluffs, IA

(2024-01 - 2024-06)

• Managed daily bar operations, inventory, and stocking
• Received shipments and maintained bar supplies
• Provided finger food service alongside beverage service
• Frequently operated the building as the sole employee

Bartender / Cocktail Waitress / Trainer - Horseshoe Casino - Council Bluffs, IA

(2014-07 - 2020-07)

• Bartended high-volume shifts during concerts, events, and peak casino hours
• Served as a cocktail server on the casino floor for 3 years
• Selected as trainer for all new hires during the final 2 years
• Assisted with supervisor duties as needed

Babysitter (Intermittent) - Grandma's Daycare

(2016)

• Provided dependable childcare, demonstrating reliability, trustworthiness, and responsibility