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Brittani Abrego

Brittani Abrego

Customer service specialist

Talent
Grand ForksMember since August 17, 2026
LeadershipManagementCustomer service
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LeadershipManagementCustomer service

About

Goal-oriented and driven professional who thrives in fast-paced, challenging environments. Outgoing and charismatic with strong interpersonal skills, effective communication, and a collaborative leadership style. Known for setting realistic expectations and delivering results. Seeking to continue building management experience within a growth-focused organization that offers long-term advancement opportunities.

Experience

General Manager at Jimmy John's (2026-02 – Present)

  • Led day-to-day operations for a high-volume Jimmy John's franchise, overseeing a team of 18 employees to ensure efficient, high-quality service.
  • Implemented training programs that improved employee performance and customer satisfaction.
  • Managed inventory and supply orders, optimizing costs and minimizing waste to increase profitability.
  • Maintained rigorous food safety and cleanliness standards in compliance with health regulations.
  • Developed and executed local marketing strategies that boosted store traffic and sales
  • Resolved customer service issues quickly and effectively, enhancing overall customer experience and loyalty.
  • Achieved monthly and quarterly sales goals consistently, driving store growth within a competitive market.
  • Coordinated staff scheduling to maximize productivity while controlling labor costs.

Front End Supervisor at Sam's Club (2023-10 – 2025-10)

  • Cash office
  • Armored car
  • Deposits
  • Manage team and boost morale.
  • run breaks and lunches
  • customer service skills

Assistant Deli Manager/ Deli Manager at Hugos Family Marketplace (2015-06 – 2021-11)

  • Managed daily operations of the deli department, including inventory management, ordering supplies, and ensuring product quality and freshness
  • Developed and implemented standard operating procedures for food preparation, storage, and sanitation to ensure compliance with health and safety regulations
  • Created attractive displays of deli products using visual merchandising techniques to enhance customer appeal and drive sales
  • Maintained a clean and organized work environment in accordance with company standards as well as local health department guidelines

Education

High school diploma – Kentwood High School (2005-09 – 2009-06)

High school diploma or GED

Skills

Customer service specialist

Reviews

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