Brittany Bogin

I have 20 years of experience in the restaurant/customer service industry. I am a very quick learner, a team player, and a loyal employee. I can thrive in a fast paced environment. I'm always willing and eager to learn new things. I genuinely love the industry that I'm in and the people that I get to meet along the way. I understand and value great customer service.

Event Manager at B2 Bistro + Bar (2026-04 – Present)

Planning, organizing, and executing promotional, social, or corporate events—such as conferences, weddings, and parties—from conception to completion. From prepping staff, quality checking the room, food and decor. Ensuring everything goes smoothly from start to finish.

Receptionist at Southern Elegance (2025-07 – Present)

As the first point of contact it is my responsibility to greet and welcome all clients along with managing tasks at the front desk. Handling phone calls, scheduling appointments, cash handling, keeping a balanced drawer, retaining a high customer service standard.

Lead Bartender/Bar Supervisor/bartender at Black Eyed Susan's (2023-03 – 2026-03)

• My job duties entailed taking and keeping track of inventory.
• Ordering all spirits, beers, sodas and miscellaneous items for the bar.
• Creating new cocktails, along with descriptions and menus.
• Working with and creating schedules for employees.
• Cash management.
• Opening and closing restaurant procedures.
• Setting up and closing down the restaurant.
• Managing employees concerns and needs.
• Bartending and taking care of customers.
• Running service bar

Medical Receptionist at Foster MD (2025-02 – 2025-06)

A medical receptionist for a very busy ENT/Cosmetic Surgery office. My responsibilities, in a brief summary, range from caring for patients from the moment they walk in the door to, cleaning/prepping medical equipment and rooms, to answering phones helping patients with their questions and needs. Scheduling appointments, insurance verification, check in and check out

Bartender at Mystic Islands Casino (2017-06 – 2023-03)

• Worked in a high volume and fast paced restaurant
• 6 years of experience with preparing alcoholic beverages and cocktails
• Implemented food and drink safety procedures and regulations
• Greeted guests
• Checked customer IDs
• Prepared glassware
• Prepared bar
• Cash Management
• Opening, closing and drop off procedures

Server at Shore Fire Grille (2019-06 – 2020-08)

• Handled a high volume of customers regularly
• Welcomed diners as they arrived
• Took orders
• Prepped salads and appetizers
• Served food
• Checked on customers frequently
• Bussed tables
• Set up payments by POS
• Kept the restaurant clean and sanitary

Receptionist at Allergy specialist office (2019-09 – 2019-11)

• Greeted all patients
• Checked in/out patients
• Took phone calls, directed visitors and took messages
• Returned calls to patients
• Scheduled appointments
• Checked insurance information
• Organized and processed medical histories and medical forms
• Handled cash and deliveries
• Monitored and updated patient records
• Made copies and scanned documents
• Ordered prescriptions and lab work when appropriate
• Maintained office records
• Prepared financial reports

Server at Anchor Inn (2017-12 – 2018-07)

Serving tables, taking food/beverage orders, expediting food, handling money and a register, answering phones, customer service

Server at Captains Inn restaurant (2015-05 – 2018-01)

Serving tables, taking food/beverage orders, expediting food, handling money, answering phones, working a pos system, customer service

Server, Shift Leader, Trainer at Perkins Restaurants & Bakery (2009-01 – 2015-12)

I started this job as a server and eventually worked my way up to a shift lead/trainer which left me with the responsibilities of training/interviewing new staff, holding team meetings and dealing with customer relations.

High school or equivalent