Brittany Boyd

Dedicated and resourceful professional with 10+ years of customer service, operations, and administrative support experience. Skilled in student and client engagement, event coordination, scheduling, and data management. Known for strong communication, organization, and leadership abilities with a commitment to creating positive, inclusive environments.

Store Manager at Palmetto Goodwill (2023-08 – Present)

• Oversee daily operations including scheduling, reporting, and recordkeeping.
• Manage staff performance, communication, and operational alignment.
• Review sales and donation data for accuracy and goal support.
• Ensure compliance with safety procedures and maintain facility cleanliness.
• Resolve customer and community issues with professionalism.

Assistant Store Manager at Palmetto Goodwill (2021-12 – 2023-08)

• Assisted with scheduling, documentation, administrative tasks, and staff coordination.
• Trained and supervised employees to improve service quality.
• Managed daily reporting, cash records, and data entry.
• Supported donation drives and community engagement activities.

Lead Associate at Palmetto Goodwill (2020-07 – 2021-12)

• Supported store operations, register management, and donation intake.
• Maintained organized filing systems for inventory and records.
• Trained new associates on systems and procedures.
• Assisted leadership with coordinating floor operations.

Associate of Science in Computer Technology – Orangeburg-Calhoun Technical College (2016-05)

Associate of Science in Early Care and Education – Orangeburg-Calhoun Technical College (2012-05)