Brittany Dunston
Senior Process Operator
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About
Experienced and detail-oriented manufacturing professional with over 8 years of success in pharmaceutical production, packaging operations, and team leadership within GMP-regulated environments. Recognized for strong problem-solving abilities, equipment troubleshooting, and staff development. Adept at maintaining compliance, improving production efficiency, and supporting continuous improvement initiatives.
Proven ability to lead and train cross-functional teams while maintaining a strong focus on quality, safety, and productivity. Actively seeking to advance into a Manufacturing Team Lead or Production Supervisor role.
Experience
Senior Process Operator - GlaxoSmithKline (GSK) - Zebulon, NC
(2023-05)
Lead daily production activities on the manufacturing floor, ensuring adherence to GMP, FDA, and company safety standards. Oversee and guide packaging and processing operations, including setup, operation, troubleshooting, and cleaning of complex pharmaceutical equipment. Coordinate team workflow and serve as a subject matter expert (SME) to support junior operators, troubleshoot issues, and uphold production targets.
Review and complete batch records, deviation reports, and documentation in compliance with regulatory and quality standards. Actively participate in audits, root cause investigations, and CAPA implementation to improve overall production efficiency and compliance. Contribute to continuous improvement initiatives, including equipment upgrades, process validation, and standard operating procedure (SOP) revisions.
Collaborate with cross-functional teams, including Quality Assurance, Maintenance, and Engineering, to ensure seamless production processes.
- GMP regulations
- aseptic techniques
- batch documentation
- SAP
- FDA audit support
- equipment changeovers
Packaging Operator / Trainer / Backup SPO - GlaxoSmithKline (GSK) - Zebulon, NC
(2020-11 - 2023-05)
- Operated and maintained high-speed pharmaceutical packaging equipment in compliance with GMP and safety regulations.
- Served as Backup Shift Production Operator (SPO), assisting with shift leadership and team coordination.
- Trained and mentored new team members, ensuring adherence to safety protocols, quality standards, and operational procedures.
- Performed equipment changeovers and minor troubleshooting to reduce production downtime.
- Maintained accurate documentation through batch records and electronic systems.
- Supported continuous improvement by identifying process enhancements and promoting lean manufacturing practices.
Phlebotomist - Grifols - Greenville, NC
(2017-11 - 2020-08)
- Performed venipuncture and sample collection while ensuring donor safety and adherence to strict hygiene protocols.
- Conducted medical screenings and maintained donor eligibility records.
- Ensured regulatory compliance and accurate documentation according to DCOP guidelines.
- Operated and maintained lab equipment, contributing to overall process accuracy and donor satisfaction.
Painter's Assistant - Hyster-Yale Materials Handling, Inc. - Greenville, NC
(2016-05 - 2017-10)
- Supported surface preparation, priming, and industrial painting of equipment and materials.
- Ensured job site cleanliness and safety while working in a fast-paced, team-oriented environment.
CNC Machine Operator - Advanced Plastiform, Inc. - Zebulon, NC
(2011-06 - 2016-05)
- Operated CNC machines, ensuring precision and consistency in plastic component production.
- Monitored production runs, performed preventative maintenance, and made technical adjustments to uphold product quality.
- Upheld safety standards and supported lean initiatives across the production floor.
Education
Associate of Arts - Human Development - Pitt Community College
Coursework - Biotechnology - Vance-Granville Community College (2012)
High School Diploma - Bunn High School
