Retail Sales Manager - O'Reilly Auto Parts Distribution Center - Fresno, CA
(2024-07 - 2026-03)
- Managed Retail and Commercial departments in local Distribution center, consistently exceeding monthly sales goals.
- Implemented CRM systems to streamline communication, track sales activities, and improve customer relations.
- Executed targeted cross-selling and upselling techniques to boost sales revenue.
- Oversaw and verified outside purchases, special orders, warranties and cores, prepared DC returns, and managed daily banking procedures.
- Certified Parts Professional, ensuring knowledge of products and services.
- Assisted with training and mentoring new team members, fostering a positive work environment focused on continuous improvement and safety measures.
Parts Delivery Driver/Service Writer - Barretts Mobile Repair Services - Fresno, CA
(2021-09 - 2024-08)
- Provided expert advice and recommendations to customers over the phone.
- Coordinated service schedules and prepared work orders for technician.
- Organized delivery routes to ensure timely parts delivery.
- Processed customer payments efficiently.
- Documented mileage, deliveries, pickups, customer issues and damages.
Apartment Manager - Joanne Cooney - Clovis, CA
(2011-05 - 2021-04)
- Managed daily operations, ensuring compliance with local and federal regulations.
- Enforced lease agreements and compliance regulations, safeguarding property interests and tenant rights.
- Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
- Managed financial tasks such as budget preparation, expense tracking, and rent collection, ensuring accurate record keeping.
