Diabetes Sales Specialist - Medtronic
(2025-01)
- Spearhead outbound and inbound sales efforts to drive adoption of Medtronic's diabetes solutions within a designated territory, focusing on patient conversion, retention, and satisfaction.
- Cultivate relationships with healthcare providers, patients, and caregivers to understand clinical needs and align product offerings accordingly.
- Execute consultative selling strategies to educate prospective and current customers on the benefits and value propositions of Medtronic's insulin pump therapy and continuous glucose monitoring (CGM) systems.
- Manage a high-volume sales pipeline through the full sales cycle, including lead generation, qualification, objection handling, and closing.
- Leverage CRM tools and analytics to track activity, forecast sales, and optimize territory performance.
- Collaborate cross-functionally with field sales, clinical support, and customer service teams to ensure seamless customer experience.
- Achieve or exceed monthly, quarterly, and annual sales targets while maintaining compliance with regulatory and company guidelines.
Content Analysis - TaskUs
(2024-08 - 2025-01)
- Utilized data analytics tools to track content trends and user behavior, providing actionable insights to improve content policies and user experience.
- Analyzed speech patterns and linguistic data to improve Machine Generated algorithms, ensuring effective and context-aware moderation.
- Developed and implemented Machine Generated moderation strategies to enhance user engagement and content quality, utilizing advanced analytics.
Bartender - The Deuce Bar
(2024-01 - 2024-07)
Collaborated with a cross-functional team of employees to provide exceptional bar experience. Responsible for returning any cash orders; amounts ranging from $1.00 -$500.00+
- Increased sales by over $200.00 daily
TPC Member Bartender - JW Marriott Hill Country Resort and Spa - San Antonio, TX
(2023-02 - 2023-12)
- Demonstrated strong client relationship building skills, resulting in increased sales and customer relations.
- Exhibited strong problem-solving abilities addressing customer concerns and finding effective solutions to ensure client satisfaction
- Demonstrated strong organizational skills, effectively managing sales materials and resources to maximize productivity and meet sales targets
- Worked collaboratively with colleagues to develop and implement successful sales strategies, contributing to team success and exceeding sales goals
Educator - lululemon - San Antonio, TX
(2021-11 - 2024-08)
- Analyzed proficiency and efficiency metrics, coordinating sales orders, and managing multiple accounts
- Multi-tasked and efficiently navigates through several business programs and applications to provide solutions and tracking of guest interactions
- Familiarized and became proficient with various computer software platforms and programs in a call center environment and projects (I.e., Teams, Skype, Outlook, Excel, etc.)
- Coordinating and facilitated training sessions, team connection, and other informational meetings
Lead Server - North Italia - San Antonio, TX
(2021-07 - 2023-09)
Collaborated with a cross-functional team of employees to provide exceptional dining experiences for a 3-7 table dining section.
- Described, promoted, and upsold daily menu specials leading to a 10% increase in total check averages
- Employed proper dining etiquette to accurately deliver and clear menu items with 100% accuracy
Member Sales Representative: International Senior - USAA - San Antonio, TX
(2020-07 - 2021-04)
- Obtained 6+ licenses for international policies
- Collect, analyze, and communicate customer requirements for policies going to and from the U.S. to Europe, South America, and Asia
- Coordinated and Facilitated training sessions
Specialist - USAA
(2019-10 - 2020-07)
- Validated contractual and export compliance of transactions and contributed alternative ideas if requested if members were outside of compliance.
Associate - USAA
(2018-11 - 2019-10)
- Identified and managed existing and emerging risks that stem from business activities and the job role.
- Ensures risks and compliance associated with business activities are effectively identified, measured, monitored, and controlled.
- Facilitates the Property & Casualty (P&C) member experience by answering inbound and/or outbound phone calls, emails, and/or other contacts from 60+ members weekly.
- Applies proficient knowledge of personal lines insurance to assist members with moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services.
- Responsible for the respective trailing documents for all states and/or international requirements and offerings.
- Effectively operates in a contact center environment and navigates 3+ systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
