Brittany Munoz

Driven and people-focused professional with a strong background in customer service, leadership, and operations management. Known for building genuine connections, resolving challenges proactively, and improving customer satisfaction and team performance. Experienced in fast-paced environments with a proven ability to lead teams and exceed expectations.

Assistant Manager - Laundry House - San Antonio, TX

(2023-12)

• Increased customer retention through improved service strategies
• Implemented cost-saving strategies
• Improved staff productivity and team alignment
• Strengthened overall customer satisfaction

Store Manager - Monster Mini Golf - San Antonio, TX

(2024-05 - 2025-07)

• Managed daily operations and team performance
• Trained and developed 16 employees
• Expanded revenue through new product offerings
• Supervised renovation projects

Sales Representative - Mondelez/Nabisco - Schertz, TX

(2018-06 - 2021-12)

• Exceeded sales quotas consistently
• Built strong client relationships
• Managed accounts and transitions
• Provided sales strategy recommendations

Data Entry & Office Assistant - GM Rebar - San Antonio, TX

(2014-05 - 2017-01)

• Maintained accurate company records
• Supported office operations and coordination
• Organized documentation systems
• Assisted with scheduling and communication

Motor Transport Operator (88M) - U.S. Army

(2012-06 - 2018-06)

• Operated transport vehicles safely
• Managed logistics and supply movement
• Solved real-time operational challenges

Associate of Arts - Psychology - Northwest Vista College (2027)

High School Diploma - John Marshall High School (2009)