Brittany Ortiz

Customer-focused retail professional with current apparel sales experience and a proven ability to build relationships, recommend products, and create exceptional shopping experiences. Skilled at consultative selling, operating POS systems, maintaining visual merchandising standards, and supporting daily store operations in fast-paced retail environments. Recognized for professionalism, teamwork, and delivering outstanding customer service.

DevOps Engineer - Booz Allen Hamilton - Alexandria, VA

(2018-09)

• Build collaborative relationships with stakeholders by understanding needs and delivering effective solutions.
• Communicate complex information clearly to diverse audiences.
• Balance multiple priorities while maintaining exceptional attention to detail.
• Support operational excellence through organization, documentation, and teamwork.

Sales Associate - Nautica - National Harbor, MD

(2026-05 - 2026-07)

• Deliver personalized shopping experiences by assisting customers with apparel selection, sizing, and styling recommendations.
• Build customer relationships through product knowledge and consultative selling techniques.
• Process customer transactions accurately using POS systems while providing efficient checkout service.
• Support daily sales goals by engaging customers and recommending complementary merchandise.
• Maintain visual merchandising standards and ensure the sales floor is clean, organized, and fully stocked.
• Assist with inventory replenishment, stockroom organization, and merchandise placement.
• Collaborate with team members to provide exceptional customer service during high-volume shopping periods.

Systems Engineer - General Dynamics IT - Fort Meade, MD

(2018-01 - 2018-08)

• Supported structured workflows requiring organization and attention to detail.
• Maintained documentation and coordinated activities to support operational goals.
• Collaborated with team members to meet project deadlines.

Information Systems Technician - United States Navy - Fort Meade, MD

(2014-10 - 2018-01)

• Maintained detailed records while following established procedures.
• Demonstrated accountability, reliability, and professionalism in high-pressure environments.
• Communicated effectively with team members while supporting mission-critical operations.

Hostess - Boiling Point Restaurant - Southaven, MS

(2013-04 - 2014-01)

• Greeted guests and created a welcoming customer experience.
• Managed waitlists and supported front-of-house operations.
• Worked efficiently in a fast-paced environment.
• Maintained cleanliness and organization of service areas.

Master of Information Technology - University of Maryland Global Campus

Bachelor of Science - Computer Science - University of Maryland Global Campus

Bachelor of Business Administration - University of Mississippi