Bartender – Lake Elsinore Casino and bar (2022-Present)
- Serve drinks and food to the customers with great customer service.
- Work with cash, credit cards, poker chips and make sure the right amount is in the cash register.
- Discussed menu items, and drink specials with the customers and if they have dietary needs and concerns.
- Hosted events
- Establish a good Rapport with my customers and coworkers.
- Communicate with everyone in the restaurant so things run smoothly.
Bartender- Blackhorse Pub and Brewery (2022-2022)
- Help reopen the restaurant after a fire.
- Conducted events to help advertise the reopening of Blackhorse.
- Learned different drink recipes which included making some new ones.
- Performed in a high level in a fast-paced environment
Bartender, Server – Tilted Kilt (2020-2022), Old Chicago (2018-2020), Harbor Trees Beach Club (2019)
- Built customer and employee loyalty by implementing effective operational strategies.
- Promoted and endorsed the company to bring in new business.
- Performed at a high level in a fast-paced environment.
- Multi tasked to give all customers proper service.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
- Practiced problem solving skills to diffuse situations between customers and/or coworkers.
- Utilized hot water, dish cloths and sanitizing or cleaning products to wipe down kitchen and food preparation areas.
- Checked on all tables at appropriate intervals to refill drinks and respond to requests.
- Recorded orders and partnered with team members to serve food and beverages.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Cashier – Kroger (2017-2018)
- Used proper bagging techniques to minimize overuse of bags while preventing damage to customer items.
- Observed customers for suspicious behaviors and signs of theft.
- Provided customers with payment information and processed credit card payments and cash transactions.
- Cash handling policies Credit and debit processing Customer relations
- Practiced efficient and responsible money management.
- Greeted customers with a positive attitude to promote a good shopper experience.
Head Cheer Instructor – Jamz Cheer & Dance (2014-2017)
- Instructed campers ages 10-17 in basic and advanced cheerleading techniques.
- Utilized leadership skills to help campers achieve goals.
- Helped hundreds of campers stay on schedule for practices, meals, team exercises,
