Briza Perez

Dynamic leader with a proven track record at Starbucks, excelling in operations management and team building. Spearheaded strategies boosting sales and profitability, while fostering high employee satisfaction. Skilled in training and coaching, adept at multitasking and time management. Demonstrated ability to enhance financial stability and efficiency, ensuring long-term success.

General Manager - Starbucks - Denver, CO

(2020-01)

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Coach - Sales Associate - Starbucks - Denver, CO

(2021-11 - 2022-01)

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

Medical Assistant - STRIDE CHC - Aurora, CO

(2016-10 - 2019-06)

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.

Bachelor in Nursing - Concentration in Paramedic - Metropolitan State University of Denver